Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Refrigerator
April 06, 2026
Overall rating

The technician was courteous, polite, and complete his work and efficient time. I was clearly satisfied with the technician in his work thank you.

Marvel L,

Los Angeles, CA
Technician
April 06, 2026
Overall rating

Very knowledgeable of what she was doing with my dishwasher

Carlos P,

La Mirada, CA
He did a good and very efficient job; we are very satisfied.
April 06, 2026
Overall rating

We so happy with his services very profesional and he did a good job

Patricia R,

Morgan Hill, CA
Repair
April 06, 2026
Overall rating

Samar was very thorough and informative in repairing our oven. He took iy apart and put it back together. It works fine now.

Frank H,

Highland, IN
Great service tech
April 06, 2026
Overall rating

The tech that came Francisco, was very helpful and took care of our problem on the cooktop. Also answered some questions for us on the other appliances. So glad we called Sears Appliances Repair serviced

Sue R,

Northlake, IL
?
April 06, 2026
Overall rating

Kevin is experienced and knowledgeable and tried to repair the washer, but it was too old and too many parts were broken or rusted. He was fine. The washer was not.

Charles P,

Norwalk, CT
Time management
April 06, 2026
Overall rating

Fixed quickly. Only problem is I mentioned to the person that took the information to set up the program that nobody would be home till after three they said no problem. The technician will call you an hour before which never happens. They call that they're on their way luckily my husband was nearby and went back home. That needs to be better communication that's not the service person. That's the way y'all handle the system.

Maria V,

Houston, TX
Great service
April 06, 2026
Overall rating

Desmond was great. He kept in touch with timing he will arrive and got the job done and very kind!

Justine B,

Little Falls, NJ
Top Knotch Service
April 06, 2026
Overall rating

Excellent service from Charles. He quickly solved the problem, explained the repair, and fixed it.

Gerry P,

Wayne, IL
Good experience
April 06, 2026
Overall rating

Technician was very personable and completed the repair in a timely manner

Allan V,

Bloomsburg, PA