Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Sears Home Service Technician
April 18, 2026
Overall rating

Nate was pleasant, courteous and answered all of my questions. I was satisfied with his diagnostic assessment.

Lucinda S,

Cleveland, OH
Excellent service
April 18, 2026
Overall rating

Very professional and I appreciate that he texted us to let us know he was on way and an ETA. Dryer is working great.

Robertmona M,

North Chelmsford, MA
Excellent service
April 17, 2026
Overall rating

Great service! Always let's us know when he will be arriving. He works very efficiently and has always been able to repair/replace the problem item.

Jerry M,

Vista, CA
Great. Fast work
April 17, 2026
Overall rating

I will always use Kenmore Sears repair very nice speedy clean work. I will always use Kenmore appliance repair.

Christopher B,

Clayton, CA
Efficient!
April 17, 2026
Overall rating

Jon quickly diagnosed the problems and ordered the part needed, which arrived the next day. A few days later, he returned and installed the part in minutes. Thank you!

John L,

Louisville, KY
Great customer service
April 17, 2026
Overall rating

He explained everything tried to find a solution and worked with my warranty company.

Brian K,

Ham Lake, MN
Refrigerator Service
April 17, 2026
Overall rating

Chris knew how to troubleshoot our problem without becoming a "parts changer". He knew the way the system works and was able to pinpoint the problem quickly. He is efficient and effective. He also cleaned up after himself and left the work area better than he found it. I highly recommend him for his work ethic, attitude and competence.

William H,

The Villages, FL
Excellent
April 17, 2026
Overall rating

Danial was friendly and knowledgeable and kept his area neat

Karen W,

Jacksonville, FL
5
April 17, 2026
Overall rating

Eli did a great job he got the washer fixed

Valerie J,

Atlanta, GA
Excellent customer service
April 17, 2026
Overall rating

Our refrigerator went out while we were out of town. When we got home we realized the fridge was not working and had mold. I cleaned the fridge out and John noticed the ice maker also had mold. I didn't even think to look there. He took it out I cleaned it out and he put it back in. Taking those few extra steps made a very good impression. He also explained what he was doing and how I can clean the coil myself, we have a very furry dog.

Amy/james B,

Hot Springs, AR