Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Fridge repair
Booking an appointment is not pleasant otherwise the technician are outstanding
Suresh D,
Jensen Beach, FLKenmore Ignitor Oven Repair
Exceptional Customer Service!!! Took the entire oven apart and put the ignitor on and put it all back together like new. This is an older Kenmore oven so his skills were awesome working repairing this oven.
Marvin Y,
Grambling, LA5
Very friendly person I like him I'll give him five stars
Maria C,
Lawndale, CAVery pleased
Kevin did an excellent job diagnosing the problem with our Kenmore stove and communicated the problem with the insurance company.
David F,
Palmyra, VAKenmore washer repair
Erick was professional and knowledgeable. I would highly recommend him. I am very happy with the quality of the service/repair however the labor cost seems excessive in my opinion.
Maria B,
Rumford, RIDryer
Jacob was very much experienced and knew what he was doing, also very pleasant and was easy to communicate with. He would be the one to service my washer and dryer.
Shakila M,
S Ozone Park, NYRefrigerator
Professional and knowledgeable
Maria G,
Chicago, ILeverything was great
He was fast, efficient, couteous... great job. Quit putting word minimums in these things.
Thomas S,
Baton Rouge, LARepair Kenmore range
JUAN DID AN OUTSTANDING JOB OF DIAGNOSING AND FIXING THE BURNER AND OVEN. YOUR EMAIL REQUEST ON WHAT'S WRONG NEEDS A COMMENTS BOX THAT ALLOWS EXPLANATION OF WHATS WRONG NOT JUST A DROP LIST OF A FEW THINGS.
Maria T,
Ridgewood, NJCustomer Service
Your technician's are the only reason I am hanging in there with Sears Protect. Customer service was bad enough before you went with AI. Now that you have AI, it's a nightmare. The pleasant voice of someone who cares and takes great strides to do a good job is your only saving grace. Cheikj is a wonderful person who knows his job and does it well. He is welcome in my home anytime. You may want to reconsider your impersonal customer service technique.
Sheila D,
Richmond, VA