Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Knowledgable
April 20, 2026
Overall rating

Technician is knowledgeable and efficient. The scheduling system should be improved. I had a 8-12 window, technician arrived after 5:40.

Susan B,

Pasadena, CA
Rich Is the Best!
April 20, 2026
Overall rating

Richard is a professional technician that knows what he is doing. He knew exactly what was wrong with my ice maker in my fridge. He ordered the correct part and installed it. Everything works great. Thank you for doing a great job!

Carlette H,

East Stroudsburg, PA
Baqir's performance today
April 20, 2026
Overall rating

Outstanding ! He fixed the dishwasher leak, and was a joy to work with ! dale

Dale S,

Lanham, MD
Refrigerator repair
April 20, 2026
Overall rating

Great kept us informed on his arrival time. Professional and helpful.

Judy H,

Jacksonville Beach, FL
5 stars
April 20, 2026
Overall rating

Exceptional, and friendly, professional and great with time management in doing the repair.

Norman M,

Magnolia, DE
Always great tech
April 20, 2026
Overall rating

Always professional Always knowledgeable Great service Very good with customers

Gareth C,

Farmington, NM
David is Great !
April 20, 2026
Overall rating

He gave good recommendations for future. Thanks for his prompt service.

Jay W,

Seattle, WA
Wonderful!
April 20, 2026
Overall rating

Sears/Steven kept me updated on his arrival and time and followed that with a phone call that he was on his way. Fixed the problem immediately. I will definitely use Sears again if Steven exemplifies their repairmen. Very polite and helpful too! Thank you!!!!

Robyn U,

Lake Havasu City, AZ
Text
April 20, 2026
Overall rating

The only thing I would change is having the technician text when they are on the way so we can better schedule our day

Shaun F,

Frederick, MD
Service
April 20, 2026
Overall rating

He was professional and informative. He was polite and careful with my property.

Betty W,

Manassas, VA