Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Replacing washer gasket
Excellent work done on washer-replacing rubber gasket! Very courteous & hard working!! Very pleased with both gentlemen!! Thank you so much!!!
Rose M,
Cedar Rapids, IAGreat Service
Juan arrived on time, and I walked him through the issue. After a short time troubleshooting, he was able to diagnose the problem and clearly explain the cost to repair it. Unfortunately, the repair cost was nearly the same as replacing the unit, so I chose not to move forward. There was absolutely no sales pressure—Juan completely understood my decision and was professional and courteous throughout the entire interaction.
Bill L,
Fort Myers, FLDryer
He was very professional and respectful and very good at his assignment
Robert S,
Ridgecrest, CAThank you
He was great. Kept us updated on the time and fixed the issue.
Gail G,
Prescott, AZWashing machine
Perfect.....very nice man. Great job. Working great. Thank him for me.
Barbara Y,
Festus, MOExcellent services
Excellent services, he provided outstanding service and guided us to a resolution.
Carlos H,
San Juan, PRExcellent
Excellent with customer. Knows what he's doing... happy with results... thank you..
Sandy G,
Pennsauken, NJTechnician
Very helpful and took the time to explain the process and troubleshooting.
Maryjo B,
Lockport, ILSears Washer
Checked for the problem, found it, and replaced the pump in a fairly short time.
Gene L,
Oceanside, CAWhy did I wait 1 extra week for service???
James told me they were here last week on Tuesday & Thursday. Why did you not put me on one of those days? That is pathetic lousy service. James is always great but that's just Sickening that you made me wait 1 entire extra week to get service. James was also... confused why you didn't get me scheduled for last week. That's unacceptable!! Sickening actually is what that was. I rebuke it too!!!
Dave A,
Pueblo, CO