Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Very good
Good customer services knew what was wrong And explained to me what he needed to do Appreciated that
Linda J,
West Columbia, SCRepair Pro
José was great, very knowledgeable and not pushy when it came time for me to make a decision. He went over the line items for repair with parts and was very transparent about everything.
Laura U,
Carson, CALisa
He did a very thorough job. He wiped up all of the water that spilled out of the washer. He was nice and polite
Lisa S,
Spring Valley, NYService Repair
Great service and very professional and understanding of the job
Raymond G,
Dundee, FLConrad
Conrad provided excellent service. Professional, knowledgeable and personable. Thank you
Linda M,
Sacramento, CAIncredible
I've grown accustomed over the years to always expect the very worst outcome when an appliance (or any other device) breaks down…it's always bad news, either the warranty expired two days before or the repair is going to cost more than your yearly income. Well, imagine my surprise ,and tears of relief, when my service tech figured out that I had accidentally locked my washer and was able to get me back into the game at the touch of a button! I can't thank both he,and Sears Service department,for their FAST response to my problem. I gladly paid for the service call and know who to call if I need help again.
Mark K,
Philadelphia, PAGladys
Mr Tim did an excellent job. Very professional and courteous. Will definitely recommend him and your services again.
Gladys R,
Bartlett, TNserviced washer
John did a great job at addressing the issues i had with the washer.
Barbara G,
Sequim, WAMotor Fix
Technician indicated issue with HVAC needing new motor, which was installed and tested it out. HVAC working.
Aubrey C,
Sacramento, CARefrigerator
After sears sending several technicians, they finally sent me an expert named Mark who repaired my refrigerator without any issues. I was going to cancel my protection plan until Mark arrived. He saved the day for you Sears. He is courteous and extremely knowledgeable about appliances. He solved the problem immediately. Sears sent two repair people previously who knew absolutely nothing. Mark saved the day!!!! He needs a raise !
Dianne W,
Portsmouth, VA