Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Technician
March 06, 2025
Overall rating

Bryan's service was excellent. However the overall satisfaction with seats was terrible and I would not use again!!! It took 5 times for sears to get the job done. Very disappointing!!!

Joyce H,

Diamond Bar, CA
Service excellence
March 06, 2025
Overall rating

Ricardo was courteous, friendly, and professional. He identified the problem quickly and the repair was also accomplished quickly. No fuss, no bother! Very pleased with both the technician and the work. Highly recommend! 👍

Richard T,

Stockbridge, GA
Joseph T. Sabatino
March 06, 2025
Overall rating

Trenton installed the new gas keying on the refrigerator door and spears to have done a good job.

Joseph S,

Frankfort, IL
Review of technician
March 06, 2025
Overall rating

Mitch was very professional and knowledgeable. He was quick to identify the problem with my refrigerator and helped me sign up for the Sears Warranty Program saving me quite a bit of money. I would highly recommend him. Very pleased.

Margaret G,

Tulsa, OK
Amazing service
March 06, 2025
Overall rating

Juan was efficient and effective when he arrived addressing my problematic appliance. He diagnosed the issue quickly and fixed my appliance with a highly qualified approach. Definitely recommend!!

Joe S,

San Antonio, TX
Alvis
March 06, 2025
Overall rating

Professional respectful care explain everything Blessing very patient thank again

Alvis F,

Douglassville, TX
Best technician
March 06, 2025
Overall rating

We have had this technician before and appreciate his knowledge and service on our appliance.

Denise P,

San Jose, CA
Fast, friendly, professional. Perfect!
March 06, 2025
Overall rating

One of the best in-home service experiences I have ever had. I'll definitely call Sears for future issues and would be delighted to see Joanna's name come up.

Lynn H,

Carson City, NV
Earline Penson
March 06, 2025
Overall rating

It was good, I wish when I called if the person would have asked me more questions about my problem, as it turned out, it was a matter of pushing a button to turn cool on instead it had gotten turned off. A waste of time and money. He did clean the vent underneath for additional $50.00 Thank you

Earlene P,

Portland, OR
Excelente an courtious
March 06, 2025
Overall rating

This was a same day service for the repair of my refrigirator. Tech had ample knowledge and located parts for same day repair. He as well helped me renew my service contract.

Evelyn Serpa,

Gurabo, PR