Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer repair
April 21, 2026
Overall rating

Ali was great. Service AI scheduling, however, sucks. Need a better system. I lost 2 days of work with " no show" technicians and then another full day waiting from "8-5". Ali came at 3:30. Richard Warren Sears would be horrified at this poor customer service.

Lea H,

Baltimore, MD
David M
April 21, 2026
Overall rating

Very pleasant and informative. Explained things thoroughly. Would recommend him if possible.

Sylvia O,

Corona, CA
Dryer repair
April 21, 2026
Overall rating

Mark was very efficient and helpful. Very polite and friendly. Appreciated his service.

Deborah S,

Boise, ID
Repaired fridge
April 21, 2026
Overall rating

Abel was quick, proficient and professional when repairing my refrigerator that has been not working correctly for over six months

Lee D,

Santa Fe, TX
Master repairman!
April 21, 2026
Overall rating

Wonderful service. So professional! Respectful and knowledgeable. Kept me informed of the issue

Sharla B,

Santa Monica, CA
Great Service
April 21, 2026
Overall rating

Todd was Knowledgeable and professional. He offered good advice and service.

Maritza S,

Beaufort, NC
Service done by Sears technician Andrew
April 21, 2026
Overall rating

Was very helpful and understanding. Showed me what to do in case problem should occur again.

Jose Z,

San Antonio, TX
Dryer repair
April 21, 2026
Overall rating

Cortez did a fantastic job diagnosing the issue, ordering the part, and finishing the repair. I am very pleased.

Janet Z,

Madison, AL
Dryer repair
April 21, 2026
Overall rating

Repair well done and very friendly person and professional. Arrived right on time.

Yolanda R,

Houston, TX
Sears Service Washer & Dryer Machine
April 21, 2026
Overall rating

Excellent service provided by Juan Colon. He gave me better guidance how to take care about my Sears equipment.

Vivian C,

Guaynabo, PR