Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore Dryer
March 08, 2025
Overall rating

Jules arrived on time Friday. For a reason unknown, the repair person scheduled for Thursday was a no show. I was not notified until 6pm Thursday that I needed to reschedule. Jules was on-time, professional and fixed the dryer problem. I appreciated his help. Thank you. Note: When Sears says the technician will arrive (ie on Thursday), I changed my schedule to accommodate Sears. It's frustrating when the repair person doesn't show up.

Joyce F,

Kng Of Prussa, PA
Service Techs
March 07, 2025
Overall rating

Quality work from the service technicians! However, speaking to a human to schedule service for my appliance is nonexistent! At that has been my experience and I'll spare you the details!! Automated scheduling/A I is not the best! Nevertheless, we consumers are stuck!

Help seeded,

Fairfield, CA
Service Repair on Dryer
March 07, 2025
Overall rating

Ward was very professional and a pleasure to have him as our Tech. Would recommend him to anybody that needs appliance repair. Wonderful employee who shows he cares and is an asset to the company!

William Le,

Clovis, CA
Dishwasher repair
March 07, 2025
Overall rating

Dennis provided excellent service. Double checked his repair to make sure all was well. Warm, friendly professional.

Donna D,

Fresno, CA
Refrigerator repair
March 07, 2025
Overall rating

Bret did a great job. He gave me a lot of good information.

Judith J,

Rogue River, OR
Excellent service
March 07, 2025
Overall rating

Thank you, Mychael for your help. You were very helpful answering all my questions and fixing the problem. I would highly recommend this company to fix appliances.

Jacqueline Pena,

Los Angeles, CA
Washing machine
March 07, 2025
Overall rating

We had no problem with the service tech. It was the scheduling g department they are so unorganized & unprofessional. They kept changing the appointment and trying to get a person on the phone nearly impossible & when I did get through can NOT understand these people. I praise the tech he was great. Sears home Sevices the company SUCKS I will never deal with them again.

j.s,

Stockton, CA
Sears Washer repair appointment
March 07, 2025
Overall rating

Aaron J provided good service. My concern is having to set aside an entire day. I would have appreciated having an 8-12 window or 12-4 window.

Mary M,

Urbana, OH
What is this?
March 07, 2025
Overall rating

Gave good advice and was very knowledgeable

Jerry G,

Inverness, FL
Martin
March 07, 2025
Overall rating

Efficient and knowledgeable

Gloria E,

South Gate, CA