Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Quick fast, reliable service.
On Saturday we realize that our top oven of our Kenmore door oven was not heating up properly. The unit itself has to be at least 15 years old and this is not the first time that we've had this problem. I contacted Sears Repair service Online. and made an appointment for Monday morning. I was notified that I had an appointment between 8 AM and 12 PM. At 9:45 Edward call said he will be here shortly. He identified the issue that we were having with our oven not heating up check to make sure he had the part at Edward also make sure everything was working properly with the oven and quickly proceeded to make the repair after letting me know the cost of the part and repair. There was a question in regards to the model number and serial number, but he was able to verify that through the customer service line. The total repair job took no more than an hour and now our oven is working properly. Having this repair done was much more affordable than purchasing a new oven comparable to the current model that we have once again high praise to Edward the technician for his customer service and his professionalism.
Timm G,
Elkins Park, PAExcellent
Very friendly and knowledgeable technician. Great service, very happy with results.
Scott S,
Mount Airy, MDFive star service
The service technician, Andrew is both courteous and knowledgeable. He quickly diagnosed the issue with my dryer, explained which parts needed replacing and the cost (parts plus labor). It wasn't inexpensive but much less than purchasing a new dryer. I would use this service again based on this experience.
Joan,
Westbury, NYKenmore refrigerator water filter
After changing the filter multiple times the little spring finally went that's on the door. For something so tiny I can't believe it will cost over 500 dollars to replace it.
Daniel C,
Rootstown, OHService on my oven
The technician Keith was very good and really nice 5 stars
Maxine H,
Atlanta, GACourteous
Friendly and efficient
William S,
Powell, OHService review
Very nice and professional. He called me to confirm the appointment and also he called when he was 15 away as I had asked.
Robert G,
Poughkeepsie, NYTechnician
Mr. Haywood called to let me know when he would be arriving, and what was going to be. Once He arrived explained the process and informed me what to expect moving forward. Was also very pleasant.
Deborah W,
Philadelphia, PAReplacement of ice maker
The technician arrived on time and replaced the ice maker efficiently
Virna E,
Granger, INExcellent and very honest
Excellent and very honest, right on time he determine very quickly the problem and fix it. Again thanks and GOD BLESS.
Ricardo F,
Doral, FL