Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer Repair
March 11, 2025
Overall rating

Very knowledgeable and professional. Located the problem quickly and started the repair process. Very satisfied with his work.

Randy L,

Yuma, AZ
Litos service is excellent!
March 11, 2025
Overall rating

Lito arrived near his scheduled time and was friendly, efficient and quick to repair our appliance. If Sears Customer Service representatives were better informed and able to respond to questions from customers regarding deliveries of parts, delays, reschedules for service and updates, as efficiently and well trained as Little, Sears would be a good and reputable company!

Judith I,

Westerville, OH
Terrific service
March 11, 2025
Overall rating

Mohammad A arrived on time, quickly identified the issue which was a frayed belt on the dryer, cleaned the inside, replaced the belt, put it back together and tested it in less than an hour.

Susan F,

Haymarket, VA
Terrific service
March 11, 2025
Overall rating

Easy to schedule appointment. Great follow-through via text and phone. The technicians were so helpful, and dressed in uniforms and well-groomed. I have recommended your services to family and friends. Terrific pricing!

Andrea S,

Michigan Center, MI
Review
March 11, 2025
Overall rating

Michael was very personable...great job...prompt...My only concern was the 299.95 labor charge....Oh My...Way to high... Other than that..Thank You

Dale G,

Traverse City, MI
James, technician.
March 11, 2025
Overall rating

James was very friendly, courteous and timely, also James answered my questions concerning the repair of my dryer. I would certainly prefer James to return if another repair of my appliances.

Marilyn L,

Hughesville, MD
Service by Abdul
March 11, 2025
Overall rating

Abdul was wonderful. He understood my concerns and checked to see that everything was working. I was very plesed with him and if I have any trouble in the future he would be the one I'd ask for. Thanks Abdul!! Sherrie (Sharon) Holtz

Sharon H,

Montgomry Vlg, MD
Survey of tech
March 11, 2025
Overall rating

Did a great job and explained why our fridge couldn't be fixed. He was a 5

Jackie B,

Evergreen, NC
Friendly and informative
March 11, 2025
Overall rating

Edward did a good job of diagnosing the issue and addressing it quickly. He answered any questions I had during the visit as well.

Evelyn H,

Stratford, CT
Excellent customer service
March 11, 2025
Overall rating

John quickly found the problem and fixed it for me. Thank you John that this one was a minor fix!!!

Karen T,

Wendell, NC