Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great Tech
March 11, 2025
Overall rating

Very thorough, knowledgeable, great professional advice. Thank you again Robert

Nydia C,

Hopewell Jct, NY
Fast service!!
March 11, 2025
Overall rating

Very quick efficient, service, knowledgeable, technician

Valerie W,

Webster, NY
Great
March 11, 2025
Overall rating

Daniel was terrific. He was able to get the part on his third time here. He had to pick up the part since Sears never sent it to me

Frank V,

Prescott, AZ
Bill is awesome!
March 11, 2025
Overall rating

In less than five minutes Bill had already determined that the ordered replacement part was not needed. Bill did an outstanding job troubleshooting the issues and provide valuable customer education on the issues and solutions. On a side note, the Sears Home Service customer service phone is only a phone tree and you are not able to reach an actual human on the other end.

Darrell F,

Lubbock, TX
Fridge ice and water stoppages
March 11, 2025
Overall rating

Micah is professional, happy and very nice. He has a great service demeanor. He was helpful and thorough. He is an asset to your organization.

Christina S,

Arlington, TX
Washer Repair
March 11, 2025
Overall rating

Mike's 1st trip ( trainee Fedderrick ) diagnostic was on spot // 2nd trip Took care/ Installed motor-tested all AOK...

Dennis B,

Katy, TX
Refrigerator Repair
March 11, 2025
Overall rating

The process of having Sears Home Service repair my refrigerator was very easy and satisfactory. I am very pleased with the work completed by Mr. Kevin T., the technician. Kevin was timely, professional, and very knowledgeable. He did a stellar job in repairing my refrigerator.

Jorge A,

Royse City, TX
Roberto
March 11, 2025
Overall rating

He's well spoken and a very knowledgeable technician. A very nice man.

Elaine W,

New Orleans, LA
Great service!
March 11, 2025
Overall rating

Josh was very professional and knowledgeable. He clearly communicated the issues with my machine and offered helpful advice on some of the washer features. I would definitely recommend him to anyone needing appliance repair.

Stephanie M,

Mcdonough, GA
Work
March 11, 2025
Overall rating

Amazing work by the technician. He solved the problem of my washer.

Isabel G,

La Puente, CA