Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore refrigerator repair
April 08, 2025
Overall rating

This is my first time using Sears Home Services. I had a great overall experience. The technician was very thorough troubleshooting the issue with my refrigerator. He was very neat, meticulous and cleaned up afterwards. He explained the issue and was able to fix it same day. I will definitely use your service again. Highly recommend!

Julie O,

North Reading, MA
Excellent
April 08, 2025
Overall rating

Alex understood what was a minor problem and corrected it. He was very professional and friendly.

Maryrita D,

Albany, NY
Freezer repair
April 08, 2025
Overall rating

Very knowledgeable and easy to understand about the service

Mike S,

Enterprise, AL
Tech Alberto
April 08, 2025
Overall rating

always pleasant and friendly very knowledgeable was on time and completed job efficiently

Kathy F,

Fort Worth, TX
Micah Was Great
April 08, 2025
Overall rating

Do what you can to keep Micah. He is the embodiment of cortesy and knowledge.

Warren S,

Fort Worth, TX
Pleasant and professional
March 12, 2025
Overall rating

Eddie was friendly, pleasant and easy to work with. He did an excellent job on our dryer. We appreciated his professionalism.

Dana S,

Wahiawa, HI
Dryer and washer service
March 11, 2025
Overall rating

Jose fixed the dryer very quickly. He was knowledgeable about the washer machine features as well and explained the noise issue was not related to the shocks.

Dante J,

Whittier, CA
Ronald
March 11, 2025
Overall rating

Nice technician he did a great job, A+ for Sears as always, Thank you Ronald

Blue T,

North Hills, CA
Microwave
March 11, 2025
Overall rating

Robert did an outstanding job repairing our microwave He was very nice, polite and very thorough. We were very pleased with the service he provided.

Joe G,

Lewisville, TX
Fridge repair
March 11, 2025
Overall rating

Well after 2 months Elijah took care of the problem. Now a day after the fridge was finally repaired now the fridge is leaking from the bottom somewhere. The issue is the logistics and communication from Sears to the service technicians . We must of seen 5 different service technicians and everytime one came it was like staring all over again. I would hope someone reads this and resolves this issue. There has to be a better way.

Fausto C,

West Covina, CA