Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Service call
Excellent technician. Works hard to get the job done and meet the customers' expectations. For the record, the AI software is the least efficient I have ever worked with. For those of us who remember the real Sears service, it is frustrating and disappointing. HQ need people available to talk to customers.
Ron H,
Copper Hill, VATechnician
Enrique was very kind and with experience and patient with me
Marco N,
Bloomington, CAFriendly, knowledgeable Service!
Sean fixed a broken thermostat in my Kenmore freezer. He was friendly, knowledgeable and really made me feel a part of the decision-making process. He worked quickly and thoroughly to assess and then complete the work! Thanks Sean for your great attitude and willingness to explain everything to me- much appreciated! I would definitely call again if I needed a repair.
Jennifer N,
New Richmond, WICustomer
Technician was friendly, knowledgeable and helpful toward my decision making.
Sharon W,
Mercer Island, WAExceptional
We have always had the BEST service from Tony. He is professional and completes the job at hand. We have had Tony service our washer and dryer ever since we bought them through Sears. Meaning we would have him come out once a year to do routine maintenance. He is a huge asset to your business. Thank you again Tony!
James Q,
Towanda, ILGreat Job
Tony was very courteous and efficient. He quickly diagnosed the problem and fixed it in no time.
Daniel,
Plano, TXWasher technician
Steve was great. Explained everything to me and was very knowledgeable.
Patrice B,
Wyomissing, PADryer Repair
Did a great job fixing our dryer. Was timely and knowledgeable.
Michael M,
Baltimore, MDExcellent Customer Service
David was a very thorough and knowledgeable technician. He explained each aspect of our stove appliance repair He gave us the best options for our repair and a resolution to the problem. He had a friendly, outgoing and helpful manner. It was a pleasure to have him as a technician in our home. Thank you.
Susan M,
Lake Orion, MIExcellent service
Fast and effective - one of the best repair people I have worked with.
Jeremy R,
St Petersburg, FL