Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Will
April 15, 2025
Overall rating

Awesome. Went above and beyond trying to resolve the issue. Thanks Will!

Phyllis P,

Jackson, MS
Satisfied Customer
April 15, 2025
Overall rating

James is the master. He inspected the issue and determined the problem immediately. Ordered the parts, came back and replaced the old with the new. Was super nice, knowledgeable and very fast.

Stacey J,

Cleveland, OH
Recommend
April 15, 2025
Overall rating

Don did a great job with discovering and solving the problem with my washer and cleared out all the inner lint in my dryer as well. Came in a timely manner and was quick and thorough. Great job

Joan S,

Bellingham, WA
Francis
April 15, 2025
Overall rating

Francis was excellent! His experience shown through the minute he started. He was well knowledgeable and knew exactly what to do! Such courtesy. Many thanks from Chrystal and Janice

Chrystal T-M and Janice T,

South Bend, IN
Repair
April 15, 2025
Overall rating

Gavin is very polite & personable. He assisted in getting our 18 year old washer replaced.

Jeanne H,

Jacksonville, FL
Our hot water heater service
April 15, 2025
Overall rating

We were very pleased with our service tech Nick. He came right in and went to work. Explained the issues, trouble shot our system and even found and corrected a flu issue we didn't know about. Would highly recommend and use again.

Thomas V,

Springdale, OH
Terence … EXCELLENT tech
April 15, 2025
Overall rating

Excellent tech. Explained what the problem was and how he would fix it. I signed up for warranty and he helped me with connecting with helpful customer service person who was very pleasant. FINALLY got signed up. My big problem was Credit Card Customer Service!! Person on other end had such a heavy accent it was hard understanding her words.

Anita A,

Zebulon, NC
Leaking washing machine
April 15, 2025
Overall rating

Steve arrived promptly, was professional and courteous, and fixed the problem expertly.

Joseph O,

Paw Paw, MI
Dryer repair
April 15, 2025
Overall rating

John was very knowledgeable, friendly and explained everything in detail. Great technician.

Steven B,

Raynham, MA
Dryer
April 14, 2025
Overall rating

Mark was professional and courteous. I paid more than I wanted but hopefully it will be worth it in the long run.

Vera I,

Killeen, TX