Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Five Star
April 23, 2026
Overall rating

Don Kanaday was courteous,professional, and repaired my ice maker with no difficulty

Gloria W,

Detroit, MI
Sears is gone, but the service isn't!
April 23, 2026
Overall rating

When my 15-year old Sears refrigerator on the second floor entertainment room stopped cooling, I didn't want the hassle and floor and stair damage associated with replacing it. I was amazed to find a Sears service option with prompt service. Daniel was interested and very timely. Thanks so much!

William W,

Bartlett, TN
Steve the tech
April 23, 2026
Overall rating

He is patient and very thorough. I believe he found the problem we were having

Rosanne C,

Denton, TX
Dryer service today
April 23, 2026
Overall rating

He was wonderful, attention to detail, fast and informative! Dryer is working better now!

Cherise L,

South Lake Tahoe, CA
Great!!
April 23, 2026
Overall rating

He was Great!! He installed the 5th ice maker. This is getting ridiculous!! He did a great job of making it work!! But if the first 4 didn't work, I'lm not expecting it will work!!!

Judy Y,

Prescott, AZ
Dre - great service and provide good info on further care
April 23, 2026
Overall rating

No problems detected on our Kenmore Elite washer bought in 2012 - good suggestions and advice on further care going forward. Thank you - Gary Sakamoto

Gary S,

San Mateo, CA
Dryer
April 23, 2026
Overall rating

after testing David found the problem and had the part ordered and installed it every thing is fine . very experienced technician.

Christian C,

San Antonio, TX
Great Job!
April 23, 2026
Overall rating

Arrived on time and started troubleshooting my dryer. After explaining the pros and cons of the situation, we decided to purchase a new one vs fix the old one.

Charles B,

Paola, KS
Quick repair!!!
April 23, 2026
Overall rating

Excellent service and quick repair. Although I haven't tried using the washing machine yet!

Linda I,

Colfax, CA
great service
April 23, 2026
Overall rating

Joel is personable and quite efficient in his work. I am very satisfied with his work. I would be pleased to have him as my Sears Tech, if I need another.

Kim P,

Prescott, AZ