Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Awesome
Friendly and excellent work. Upfront about everything needed. Thank you
John O,
Manvel, TXKnows what to do
We've had him to our house several times. He is prompt, courteous, and knowledgeable. Too bad the AI scheduling platform is less than satisfactory.
John S,
Mililani Town, HIJohnny
Technician Jaun did a very good and efficient job. Too bad I thought Sears would give seniors a discount on the cost.
Johnny C,
Birmingham, ALGreat Service
Service Tech Ryan was very polite, efficient and knowledgeable. Repair was made in a timely matter, dryer was reassembled and area was left clean.
Mark S,
Marlton, NJ5
The technician was very professional and polite 5 star for sure!!
Teresa C,
Knoxville, TNSears Repair Technician
Jose was very good. He found the problem with my dryer. Jose had the part and was able to fix it today.
Joanne H,
Torrance, CAEfficient
Kamil knows his job Well. He comes in and went right to work. He diagnosed the problem relatively quickly and ordered the parts immediately. Likewise, when Kamil returned he came right in and fixed the freezer again in a relatively short amount of time. Our icemaker works perfectly! He is a great worker, serious about his work. On our 1st service man basically mis-diagnosed it and ordered no parts and told us not to let the icemaker fill the container by turning it off. A previous technician mis-dianosed it on our first a previous employee.
Cheryl J,
Clayton, NJRange Repair
The technician greeted me with a warm smile. They was respectful, prompt and knowledgeable. I told them my problem and they knew exactly what to do. I felt very comfortable with them being in my home. Great Job!
Deborah M,
Detroit, MIReplace compressor in refrigerator!
Bret did a great job. My biggest complaint is getting the technician to come and fix it. They kept canceling my appointment and I had to go without a refrigerator for over a week. Very unprofessional. NOT the technicians fault, sears warranty and getting to talk with a person, not a machine. Poorly run system. ,
Cathy D,
Medford, ORCommon Sense
Level headed review of the condition identified the problem and course of action.
David W,
Tobyhanna, PA