Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
SEARS UNORGANIZED
MY NAME IS NOT ANTONIO!!!!!!!! GET MY NAME RIGHT!! AND I HAVE TRIED CALLING THE 18004HOME AND I CANNOT GET A LIVE PERSON!! I NEED A COPY OF MY RECIEPT TO GET REIMBURSED!! MY NAME IS NOT ANTONIO!!
Antonio S,
Tucson, AZRepaired refrigerator ice machine
Very professional and quick repair!!! Thank you for the excellent work!!!
Judi S,
Rathdrum, IDSears service
Thank you for great service with checking everything out making sure what I needed
Richard L,
Battle Ground, WATechnician
Byron was courteous. He let me know when he was on his way. He diagnosed the problem and was very efficient in getting the part ordered and coming back as soon as possible to finish the job.
Anna R,
Baton Rouge, LATechnician
He was patient and understanding and let you know what was going on. That is great.
Steven F,
Houston, TXGas Dryer Repair and Washer Calibration
Lorenzo fixed our Gas Dryer and Calibrated our washer. He was very nice, professional, and knowledgeable.
Sean C,
Santa Clara, CAThank you!!!
After many mix-up in the usage of AI causing delay in service (i.e. wrong address, no ability to change via self-serve, finally found a live person who cancelled the wrong appointment and manually created a new appointment, with off course additional wait), Gerardo was/is the HERO. He was courteous, knowledgeable, empathetic, and quality oriented. My washer was fixed in a one trip effort. Thank you Gerardo, I appreciate you. Best regards, Petra
Petra M,
Phoenix, AZThorough & Kind!
Excellent work was done by Barry. He was very helpful!
Esther E,
Raleigh, NCTechnician
The technician was very helpful and good was very polite and experienced
Stacey J,
Belleville, ILGreat service
The entire experience was great. The appointment was scheduled right away and Rickey showed up promptly in the time window. He was professional, friendly and extremely knowledgeable.
Julie C,
Westwood, MA