Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Rancarlos
April 23, 2025
Overall rating

Your technician Rancarlos is an Excellent , awesome patient, knowledgeable, technician. He fixed my refrigerator. He went above and beyond, and noticed that the seal was not working properly and he fixed that too!!! His attitude was awesome. He was there to solve the problem. Thank you Carlos!!!

Wanda W,

Newbury Park, CA
Great Job!
April 23, 2025
Overall rating

Brian was efficient and explanatory with what he was doing and our options available. Very happy with his work.

Anonymous,

Atlantic County, NJ
It's working now.
April 23, 2025
Overall rating

Well done. My dryer is operating again. Thank you.

Susan C,

Cherry Valley, IL
Tech
April 23, 2025
Overall rating

He was very prompt and polite. We give him a number 5 rating. Please send him again

Emily C,

Bellevue, OH
Kenmore Top Loader
April 23, 2025
Overall rating

Communication- 5 Efficient - 5 Clean up- 5 Hector was kind and communicative, he explained in detail what the problem was and how to repair it. Hector was patient and knowledgeable, he answered all of my questions, and explained probable causes for the problem.

Patricia,

Trenton, NJ
Zach
April 23, 2025
Overall rating

Very knowledgeable very smart showed up on time very personable A+ experience

Ann B,

Swansea, MA
Perfect
April 23, 2025
Overall rating

Thomas arrived on time. Upon arrival he checked out my Kenmore washer and gave me not only an estimate but the wonderful news that the part needed was on his van. Thomas then proceeded to open up the washer and replace the troublesome part. No water got on the floor. All was done perfectly. Thank you Thomas.

Steven G,

Staten Island, NY
Washing machine
April 22, 2025
Overall rating

Great Service. Professional in explaining why the washing machine could not be repaired.

Jules S,

Magnolia, MS
Xxx
April 22, 2025
Overall rating

Kevin was thorough in trouble shooting/diagnosing the issues with the machine and explaining the issues to me and the representative over the phone.

Jennifer M,

Armonk, NY
Dryer Fuxed!
April 22, 2025
Overall rating

Great! Very professional and efficient at fixing the problem with my dryer

Nancy C,

Santa Cruz, CA