Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Friendly and knowledgeable
April 23, 2025
Overall rating

Manny was great! Very thorough, keeping me apprised of what he was doing every step of the way. Unfortunately the cost to repair was the same as buying a new refrigerator so that was disappointing.

Christ N,

Houston, TX
Review
April 23, 2025
Overall rating

He was great. Did not have any problems. Everything was done in a professional manner.

Anthony H,

Florissant, MO
Professional, experienced, and friendly
April 23, 2025
Overall rating

Martin was awesome, took care of job quickly and efficiently. Friendly and professional, 5 stars!

Kathy R,

Beaumont, CA
Rate Floyd V service provided
April 23, 2025
Overall rating

Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly &: efficiently. I rate Floyd *****.

G Max,

Humble, TX
Dishwasher repair
April 23, 2025
Overall rating

Repair person was very good, quick, professional and explained the issues.

Penny W,

Galesburg, IL
John was Amazing!
April 23, 2025
Overall rating

John was punctual, professional, kind, and explained everything I needed to know. I appreciate the time he took to make sure everything was working appropriately. Back to washing these clothes!!

Monica M,

Sacramento, CA
Repairman
April 23, 2025
Overall rating

Harold was professional, knowledgeable and friendly. I liked that he was on time

Leslie P,

Edmond, OK
Professional
April 23, 2025
Overall rating

Professional and knowledgeable came in time and was nice to deal with

Stephen G,

Toms River, NJ
Washer
April 23, 2025
Overall rating

Tech was polite and knowledgable. Was satisfied with his service.

Karen L,

Weatherford, OK
Best repair service experience!
April 23, 2025
Overall rating

Andrew and Joseph were super friendly, on time, great communication of work to be done and cost, knowledgeable , efficient, respectful of property etc. Repaired my senior Kenmore washer and maintenanced my even older Kenmore dryer. Best appliance repair experience ever! A++++++👍👍👍

Linda N,

Douglasville, GA