Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Wonderful person
April 25, 2026
Overall rating

Jay came in and was very friendly. He went right to work and fixed the washer. He was polite and did an outstanding job. Kudos to him!

Carol B,

Rockledge, FL
Dryer repair
April 25, 2026
Overall rating

Tim was very good communicating regarding his arrival time, what needed to be done, and job status at completion. He was a great representative for your company. Thank you.

David C,

Alexandria, LA
Prompt and Good Service on IceMaker
April 25, 2026
Overall rating

Cinch Customer Service was helpful and arranged prompt service on our icemaker. Max, the technician, arrived on time and was courteous and professional. We're pleased with the service we received.

Joan M,

Bartlesville, OK
Washer Reair
April 25, 2026
Overall rating

"Martin," the courteous and experienced Sears tech, was out promptly on the scheduled date of service 4/22, accurately diagnosed the problem but did not have required the repair parts with him and had to have them ordered. Parts arrived 4/24; Martin was back out here promptly 4/25 to quickly install the new parts. I was impressed with both his knowledge of the appliance and his efficiency in effecting repairs, as well as his overall "bedside manner."

Donald S,

Rogersville, MO
Latest refrigerator repair
April 25, 2026
Overall rating

Best technician that has ever been here. Demonstrates subject matter knowledge, explains the repair, is polite and on time as scheduled.

William R,

Oviedo, FL
Fridge/Freezer repair
April 25, 2026
Overall rating

Service technician was friendly, quick, and he explained everything he was doing while fixing our freezer. Nice to see some companies still provide pleasant customer service

Joel B,

Truth Or Consequences, NM
He fixed my dryer
April 25, 2026
Overall rating

After four technicians from Sears came and failed to fix the dryer, David came and found the problem.

Sarah B,

Manchester, CT
Tadd was excellent!
April 24, 2026
Overall rating

Tadd was fantastic! Helpful, knowledgeable, and happy to share and explain things.

Gideon R,

Bovina Center, NY
Refrigerator job
April 24, 2026
Overall rating

Good job fixing refrigerator issues. Much appreciated and thank you.

Jay C,

Haverhill, MA
Knowledgable
April 24, 2026
Overall rating

The repair technician was Knowledgeable and professional and able to help

Susan B,

Pasadena, CA