Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Check out stove
April 30, 2025
Overall rating

Technician showed up on time, checked out several areas of the stove and found no problems.

Ken G,

Volcano, HI
Glad I called
April 29, 2025
Overall rating

Very knowledgeable and communicative. I felt confident that the problem was fixed

Eun K,

Ridgecrest, CA
Professional service
April 29, 2025
Overall rating

Paul was professional and was able to find (what we think was) the problem with the fridge. Time will tell.

Emmanuel F,

Cheyenne, WY
Good technician
April 29, 2025
Overall rating

Very professional with knowledge and with the availability with parts in his work truck , that mean a lot for us as a customer .

Fernando A,

Debary, FL
Robert is terrific
April 29, 2025
Overall rating

Always a pleasure when Robert is assigned to our calls for service. Very knowledgeable and efficient.

Cheryl C,

Marlton, NJ
Julio is an excellent representative for your business.
April 29, 2025
Overall rating

Julio showed up at the time indicated. He was respectful and knowledgeable. He was able to diagnose the issue with my refrigerator quickly. Dust on the Condensers seems to be the issue. Everything else seemed to be working right and at the right temperatures. Julio vacuumed the Condenser area and was done. This Service Call didn't take long at all. I would welcome him back when the need arises.

Jean P,

Brawley, CA
Dryer
April 29, 2025
Overall rating

Tech, john, was great. Sears is very difficult to work with if you have to try to speak to a human. I have to use my home warranty rep to get them on the phone and they've only succeded once in three tries. Just wait, Sears will try to bill me for this covered service in about 3 months like always. Not the Sears i grew up with. I prefer local techs, as they depend on the work done right to earn a living.

Customer 17,

United States
Robert was AWESOME!
April 29, 2025
Overall rating

Robert came and installed my new heating element in my oven. It did not take long, and he tried it out to burn off oil. I was pleased with his friendly demeanor and professionalism. He arrived and was done quickly.

Siri V,

Mount Laurel, NJ
Very efficient
April 29, 2025
Overall rating

This is,the second time that I have had this repair done. Mr Sambao was very efficient. As with all of your technicians he was very friendly and left everything neat and clesn.

Elizabeth,

Marietta, GA
5
April 29, 2025
Overall rating

Very good he arrived on time and explained what was wrong with the washing machine.

Manuel M,

Guaynabo, PR