Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
5 stars
Omar was amazing.. he explained everything in detail in what was wrong with our machine and he helped us out in answering all of our questions.
Alexa C,
Mcallen, TXAwesome service - above and beyond!
Mehrdad was so friendly, helpful and attentive. He had to give us the bad news that our fridge was not repairable but he spent a good deal of time explaining to us what features and brands to target in our next purchase for the best reliability and durability. We are very grateful for his help!
Tami W,
Shoreline, WACustomer Service
Everything great - professional, on time, courteous and very explanatory on what he was doing.
Karen S,
Monterey Park, CAJosh
Very professional and knowledgeable. Took time to answer our questions.
Carol T,
Lac Du Flambeau, WI…
JD, our technician, was very helpful after the previous technician didn't show or call. The second technician also ordered the wrong part for our dryer. Communication could be improved; it's hard to get a live agent. This process took almost 4 weeks to complete. I understand the understaff.
Juliey T,
Tuskegee, ALStefan
Very nice and teaching the problem with the "easy" solution.
Roberto S,
Miami, FLWashing machine and dishwasher
Very knowledgeable, courteous . Very quick with replacement part on washer. Dishwasher was a problem but in no way his fault, came from factory with problems
Charles A,
Tulia, TXPrompt, professional service
Philip showed up on time, and thoroughly worked through my issue with the clothes washer, and solved it!
Keith L,
Pittsboro, NCKuris
Kurt provided great service. He was on time and very helpful.
Downard D,
Logan, OHservice provided by Caleb R
knew his way around the top loader too bad he couldn't order the wiring harness
Carla A,
Indianapolis, IN