Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Washer repair done by Arnold J
My washer was leaking water. Arnold J did a thorogh job in discovering the problem, ordering the parts, and returning to repair the washer. He did a great job, and he explained everything he was doing. (IHe also did a diagnostic evaluation on our dryer. ) I was very pleased with his work, and my washer is working ver;y well now. Thanks to you, Arnold!
Kaylee S,
Salt Lake City, UTTitle ok
Abdailslam was courteous and timely, he explained everything he found of issue and provided photos so we could see on both visits. He ordered the parts that came quickly and was able to fix the problem within 2 days. He set up the appointment before he left so we knew when it'd be fixed. One thing that annoyed me, not about him, but I got 3 or 4 auto calls reminding me of the initial appointment and some id answer and it wasn't responding ….id prefer a text - one would be sufficient. On the day he came to fix it, again too many calls that were not responding to my voice and either cut off or ..it was totally annoying bc I was working outside and had to take off gloves to answer. …the cost to repair was pretty costly and we could have bought a new one, but know new ones w computers often have costly fix's too.
Karen M,
Dearborn, MIBest tech ever
Benny has been coming over to fix the same refrigerator for quite a few months now. He always comes in with a big smile, great personality and always ready to tackle the job at hand. He's been so patient trying to fix the lemon of refrigerator. He's extremely dependable and knowledgeable. Can't ask for a better technician.
Ruth R,
Palm Coast, FLDryer repair
The timeline response was acceptable Jose is an excellent human being and technician.
Nelida V,
Mayaguez, PRRefrigerator repair
Alessandro was the perfect person for us he was friendly knowledgeable and very accommodating. Great personality
Robert L,
Lindenhurst, NYValiant Effort
Robert was on time, very courteous, knowledgeable, and tried to resuscitate my 49 year old chest freezer but finally called it gone. I wouldn't hesitate to have him service other appliances.
Deborah W,
Mount Laurel, NJGreat service
We were very pleased with the service we received from Andry
Sara L,
Lake Wales, FLExcellent service
Bob arrived early in the day of the proposed window of time, took a quick look, assessed the problem, had to get the right part, then (best if all!) fixed the washing machines. Fast, friendly and competent.
Kathy D,
White River Junction, VTIce maker repair
A great job. Done quickly, professionally and explained what he was doing.
John K,
Novi, MIExcellent service
Arrived on time, completed the repair work quickly, efficiently and neatly. Courteous and friendly - all in all a positive experience
Ernest L,
Alameda, CA