Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Repairman
Very experienced and informative repairman. 5 rating. Number 1. Great job.
Stephen T,
Santa Rosa, CAService by Joel
Joel did a good job checking into the problem of our washer! It looks like he determined that we will need to have the Washer replaced completely which is ok with us.
Manuel L,
Richland, WAWasher Diagnostic
Technician did a great job! He arrived on time and was very professional.
Paul A,
Fort Mill, SCTechnician Michael
The technician Michael arrived today on time as scheduled. He was polite and appeared to be very knowledgeable. While he did not find anything wrong with our equipment, he explained why he arrived at the diagnosis and it made sense. We will continue to monitor the issue and, if necessary, follow up with see again if needed
Denise Jones,
Washington, DCStove repair
Dwight is a very pleasant technician. Explained things to us as he went along.
Diane K,
Independence, OHDiagnosis
Excellent, helpful. Quickly diagnosed the issue and recommended repair
Linda W,
Monroeville, PAGary is an awesome tech! Very professional!
Gary arrived within the specified time range. He called before coming to let me know when he would be here.. He took his time to ensure all parts were here and correct and worked diligently to make sure my refrigerator and freezer were back up and running after over a two and a half week wait!!! Thanks to Gary i now hear ice clinking in the freezer every few hours from the icemaker! The refrigerator is cooling down and hopefully our water bottle will be frozen by morning so we can start putting things back in the freezer!!! (He told us it would be a 12 hr waiting period to completely cool down) So hats off to Gary! The senior tech got it done for us and we are truely grateful for you!! You are the best!!! :)
Lisa N,
Poway, CASuper helpful!!
Mike explained the issues with our dryer, and explained our options so we can make the best decision. He was super helpful.
John W,
Oakwood, OHHoli was excellent
The two items which we would put in the wish list: Less down time; the parts were received yet the next appointment was weeks after the parts arrival The 'all day wait'; we put everything on hold, not knowing when the technician will arrive. It would help if we knew AM or PM.
Chris B,
Kailua Kona, HIGREAT EMPLOYEE VICTOR
Victor was very nice and personable and presented with good knowledge and skills. He was very helpful and we even signed a contract. Thank you very much.
Connie H,
Orlando, FL