Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Service call
Very professional and through. Explained exactly what was happening with the washing machine and what repairs would be needed.
Lori P,
Saint Cloud, MNWashing machine
Very knowledgeable
Mario R,
Kyle, TXFreezer
Well knowledgeable technician,explained things the right way
Alex F,
Marlborough, MADryer repair
Ken did a great job - was quick, efficient, friendly and polite The scheduling experience was less good - canceled my first appointment an hour after it was supposed to have occurred. But it did happen right in time the next day
Richard R,
Colorado Springs, COFridge repair
Joe did a great job! Was able to diagnose the issue with my fridge and repair it quickly.
Richard M,
Willowick, OHTechnician- Professional, knowledgeable ALWAYS
!Technician Excellent, efficient superb repair ! Procedural communication support process -very poor/insufficient/ineffective prompt options. !consider offering more details for feedback live interaction/prompts are no specific. Will discuss via phone IF contacted/willingness to hear suggestions/recommendations for greater effective Customer relations.
Billy W,
Accokeek, MDRefrigerator service call
Efren came in communicated very professionally. He assessed the situation after I confirmed what the symptoms were with the fridge. He quickly reacted to what the problem was explained it to me and proceeded to fix it in a timely manner. As a technician I feel he's a good representation of what you're looking for and someone to represent the company. If there's a possibility to bump his salary, please do. Thank you (Mike D)
Michael D,
Chicago, ILGreat job!!
very knowledgeable and curteous with great input; easy to communicate
John S,
Dallas, TXLeaking Washer
Very professional and knowledgeable! Excellent communication. Call for confirmation that parts did arrive before coming to appointment.
Henry B,
Houston, TXWasher repair working fine now
She very Knowledgeable of her Job Thank Sade L and fast
Oliver H,
Chicago, IL