Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Repair
May 08, 2025
Overall rating

Extremely professional, prompt, knowledgeable professional I would recommend and praise him highly.

Edward P,

W Springfield, MA
Great Service
May 08, 2025
Overall rating

Very knowledgeable and professional. Fixed the problem; so happy to be able to use the burners. Thank you Emilio!!

Leddie S,

Houston, TX
Washing Machine repair
May 08, 2025
Overall rating

Mike took the time to call First American after assessing the machine and recommend a replacement because the same problem has been going on since January and the machine is still leaking water. He was very helpful and understanding.

Ollie M,

Powell, TN
Refrigerator water filter
May 08, 2025
Overall rating

Ben was an absolute pleasure.. he was informative, very friendly, understanding and kind. He's an asset to your company.

Dawn Marchand,

Haverhill, MA
Competent, friendly technician
May 08, 2025
Overall rating

Jebidiah was prompt and easy to have a conversation with. He fixed the dryer and when he was leaving he noticed that a screw on the door knob was loose. He tighten it and said "that's one less thing that I would have to do".

Tom E,

Mechanicsburg, PA
Estimate and Diagnostic
May 08, 2025
Overall rating

Reasonable, Honest, Efficient Compressor out. Provided cost estimate . Honest about repair , and age of refrigerator. We already know cost of new-best op, in our personal opinion. Thank you

Diane J,

Canal Winchester, OH
Refrigerator repair
May 08, 2025
Overall rating

Barry was very professional. He found the problem pretty quickly. Quoted me a price. He fixed it right away.

Loie R,

Torrance, CA
Ernie
May 07, 2025
Overall rating

Very professional very nice and polite job well done. Thank you.

Johnny C,

Hesperia, CA
Icemaker repair
May 07, 2025
Overall rating

Abib found wires broken - much better than replacing icemaker! Courteous and professional.

David S,

Greenwood, IN
Refrigerator
May 07, 2025
Overall rating

After Stephen C has been here four times to diagnose and replace the compressor three times of none of them worked. It is now up to Sears to decide what to do with our refrigerator. However, Stephen is an excellent technician. I would recommend him to anyone to do any repair in our house or their house. I don't know what else to say other than he would get five stars or 10 whichever is the best to do Repair work

Grace H,

Levittown, PA