Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Repair service
May 02, 2025
Overall rating

Aidar was very nice and very helpful. He did a great job.

Pat S,

Anacortes, WA
In the toilet
May 02, 2025
Overall rating

We scheduled service for 4/28 which was canceled. We rescheduled for 5/1. Canceled again. Technician showed up about 10 am on5/2. Identified the problem in 5 minutes. Had it fixed in half an hour. Technician rating 10. Sears service rating in the toilet.

David M,

Tacoma, WA
Appointment washer check
May 02, 2025
Overall rating

Leroy exercised his expertise. Thank you for his patience and care. His knowledge and good character mean a lot.

Cristina A,

American Canyon, CA
Dryer
May 02, 2025
Overall rating

He was Very knowledgeable and informative on what I need to do to fix the problem.

Tracy B,

Kennewick, WA
Steve
May 02, 2025
Overall rating

Steve was very knowledgeable and explained things clearly. Very pleasant. Good experience.

Carole B,

South Lyon, MI
Sears Kenmore Dryer Repair
May 02, 2025
Overall rating

Todd was professional and personable. I'll know how well his repair is when the parts ordered arrive.

Stephen S,

Alliance, OH
Repair
May 02, 2025
Overall rating

The technician was excellent in his repair and timely coming out to the home after a technician was able to come out. However, I was overall disappointed with the time frame that it took for someone to come out to my home. I contacted the repair department in February and I continue having no show and mistakenly canceled my appointment by your computer when I tried to answer the message telling me the technician was unable to make the visit. I was also informed that I would be receiving an inconvenience compensation for the missing appointments, after I stated home all day waiting for a technician. This never happened and some how a denial was sent instead.

Arcole J,

Centreville, MS
RAY
May 02, 2025
Overall rating

I AM GIVING THIS REVIEW TO SAY THAT RAY WAS ON TIME AND DID HIS JOB WELL, HE IS THE BEST.

Vincent C,

Las Vegas, NV
He did an extraordinary job
May 02, 2025
Overall rating

Appreciated Keith professionalism attention to details and knowledge

Gennell M,

Fayetteville, GA
Great Service
May 02, 2025
Overall rating

Pat's experience, expertise and insight are best around. He was pleasant and cordial throughout his visit. Took minutes to diagnose and determine next steps. Appreciate The His Services Provided.

Donald J,

Farmington, NY