Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Refrigerator Repair
Marty is very nice and professional. He did a great job explaining the cost of repairs.
Diane F,
Ithaca, MIrepair
Dino was very helpful .I appreciate his help with the problem.
Benjamin B,
Hoffman Estates, ILDryer repair
Mike is always very pleasant and very efficient! He's the best!!
Christine L,
Ocean City, MDFridge
Excellent above customer service of Martin R. He was really helpful and explained the problem.
Victor C,
La Quinta, CARodney provided excellent service
Rodney was prompt and quickly diagnosed the problem with our dishwasher and he quickly fixed it. We were very impressed and felt we received good value for the service call payment.
Edward C,
Charlotte, NCWasher Repair
John did an excellent job repairing my washer. Wish I could say the same for the customer service team that did not help with my not receiving status calls / texts the day of service and had me wait nearly all day for prior call only to put me several more days out on my repair when their tech could not perform my call on promised date. Sadly the customer service people seem not empowered to make adjustments when things don't work out.
Guy R,
Boca Raton, FLRefrigerator repair
It was a great experience. He was very personable and very informative. I would recommend him for service
Susan K,
Grayslake, ILPreferred Future Tech
Mychael was both professional and knowledgeable. He explained the proposed repair, pricing and billing process. He politely answered my questions and completed the repair in a timely manner. For these reasons please include Mychael as the preferred Tech for my account. Thanks, in advance.
Rick N,
View Park, CADryer repair service
Very thorough and informative of repair/service, explained everything and cleaned what was needed.
Dorian M,
Marion, ILGreat Service
The service rep. was knowledgeable and answered all my questions.
Betty C,
Tallahassee, FL