Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Best service
May 13, 2025
Overall rating

He was very good with his work and explained very clearly that was needed

Teresa I,

Saint Joseph, MO
Customer
May 13, 2025
Overall rating

Harold was a very thorough and courteous technician that arrived on time.

Mark R,

Midwest City, OK
Fridge Kenmore elite
May 13, 2025
Overall rating

David did a good job. He's very knowledgeable about what he's doing and very respectful and friendly. Thanks

Ahmad C,

Orlando, FL
Repair
May 13, 2025
Overall rating

Thorough, Respectful and quick. Clearly explained issues. Unable to complete work due to sears limiting work due to appliance succeeding warrantee cost. Issue to replace appliance instead of repair motor.

Amanda M,

Deltona, FL
Robert S.
May 13, 2025
Overall rating

He was so curtesy and professionalism. I am so very impress with this technician.

Lindajoy A,

Chester, NY
Skilled professional
May 13, 2025
Overall rating

Robert came in, evaluated the situation, ordered the correct parts, returned as scheduled and fixed the heater for the dryer. Then he stayed and tested the unit and discovered the timer was also broken. He ordered the correct part, returned as scheduled and got it all working. He was polite, professional and friendly and we felt comfortable with him in our home.

Patricia M,

Williams, AZ
Repair Service
May 13, 2025
Overall rating

He was very quick and through with the diagnosis of my washer. Polite and kind

Vernessa M,

Stockbridge, GA
repair dish washer
May 13, 2025
Overall rating

Eric was on time and very efficient and explained what he was doing

Richardanto B,

Magnolia, DE
Washer service
May 13, 2025
Overall rating

Mcleod arrived within the designated time. He was friendly and professional. The He front load washer we determined was ~20 years old and had stopped mid-cycle with water still in it and the door would not release. We'd tried everything from online and the manual to release the door to get the clothes out to no avail. Mcleod determined there were two failed components that would need to be ordered and cost over $800 for parts and labor. He gave us the option to go ahead or to chose not to have the repairs done... we chose NOT to have the repairs done. Mcleod left the work area the same as it was when he arrived, leaving no messes for us. We feel his was honest and forthright and would recommend him to anyone needing repairs.

Wayne N,

Ontario, NY
Very informative
May 12, 2025
Overall rating

He was awesome and provided great information about my appliance and repairs.

David B,

Reno, NV