Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Wow
May 13, 2026
Overall rating

Repair guy was nice. But calling sears was a mistake on my part. Refrigerator part was under warranty but the price I was quoted for a compressor install not including compressor was 790.00 . I was thinking well 129.00 fee for service call can come off the bill but I was going to have to wait a week and half to get it fixed. And pay for the entire bill right then or no fee will come off the price so I just paid 129.00 and cut my loss with sears I felt the price was so high just for labor . I will never call sears for any repairs anymore it's not worth paying 129.00 to come out and tell me my refrigerator is broke and get quoted such a high price to fix it . I advise customers not to waist money on a service from sears . You're just paying sears employee wages to run around town and give out high prices so high that you can just buy a new appliance and be back in the refrigerator business in less than 2 days. That my opinion survey on sears. Repair.

Lamar F,

Chickamauga, GA
Great Service!
May 12, 2026
Overall rating

Sergio was on time, very friendly, and knew his stuff!

John B,

West Hills, CA
Dryer Repair
May 12, 2026
Overall rating

Gregory was courteous, professional, helpful and knowledgeable also very friendly.

Betty O,

Green Valley, AZ
Washer repair
May 12, 2026
Overall rating

Ricky did a good job repairing my washing machine, thank you very much.

Cydney W,

Eagan, MN
Service Provided By Angelo S - Oven Not Keeping Temperature
May 12, 2026
Overall rating

Angelo diagnosed issue as being control card related. Parts were odered and a subsequent home visit made to swap out the defective part. Angelo tested the oven once installed and no issues discovered.

Peter P,

Scottsdale, AZ
dryer repair
May 12, 2026
Overall rating

tech informed on everything he was doing up front. highly reccomend Don

David J,

Bellingham, WA
Very knowledgeable.
May 12, 2026
Overall rating

He was very polite and informative! Seems to know his stuff.

Donna B,

Crawfordville, FL
Chuck was very good. Top rating
May 12, 2026
Overall rating

Service was very good and informative! Information was very valuable

Leticia G,

Selma, CA
Problem Solved
May 12, 2026
Overall rating

Daniel was out today for a machine fix. He was nice and professional. We are satisfied with the services we received today.

Tuana M,

North Chesterfield, VA
Great Service
May 12, 2026
Overall rating

Knowledgeable, personable, fast. Did the work well. We'd have him back.

Linda B,

Atascadero, CA