Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Tech Service
May 14, 2025
Overall rating

Michael solved a six month ongoing issue by making several calls to get the problem solved finally. He was patient and kind and didn't leave us hanging.

Martha H,

Sebastopol, CA
Kenmore refrigerator not cooling
May 14, 2025
Overall rating

Eric was professional and courteous well worth the money and time spent. We decided to purchase a new refrigerator since ours was a LG.

Randol S,

Amiarillo, TX
Excellent
May 14, 2025
Overall rating

Great technician, solved the issue really fast, AC works great now, very happy with the service

Baoli Z,

Brentwood, CA
Great service!
May 14, 2025
Overall rating

I received a call 30 minutes before John arrived. He arrived on time. He was kind and courteous. He went the extra mile. I was very pleased with the whole experience.

Mila J,

Austin, TX
Best service ever!
May 14, 2025
Overall rating

James was professional and friendly. Discussed and explained everything in detail and in a timely manner! Very excited to have my fridge working again! Thanks!!!

Jessica M,

Custer, WA
Kenmore Refrigerator Service
May 14, 2025
Overall rating

Once we got through the AI attendant, the service was on-time, courteous, very knowledgable and honest with diagnostics and estimate. This was a follow-up visit from very recent prior visit, when one of two issues were fixed. Jose, the second technician, was very diligent and thorough in his assistance.

Stan T,

Pasadena, CA
Great Service
May 14, 2025
Overall rating

Emmanuel was very knowledgeable and professional. He diagnosed the problem and repaired our refrigerator in an efficient and timely manner. Additionally, he stayed until he tested the desired temperatures increase or decrease.

Connie V,

Naples, FL
Great!
May 14, 2025
Overall rating

Robert was able to quickly diagnose and correct the issue we were experiencing with the ice maker dispenser.

Kim O,

Cornville, AZ
Micah P was excellent!
May 14, 2025
Overall rating

Micah was extremely professional, pleasant and thorough. We were impressed with how he approached our concerns, explained exactly what was wrong and what needed to happen to get it fixed. Everything went exactly to plan and we are very happy with his work and help!

Cristian P,

Flower Mound, TX
Efficient
May 14, 2025
Overall rating

Ramon worked effectively and in a timely manner. Thank you for your service .

Patricia G,

Altadena, CA