Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Dishwasher Repair
May 07, 2025
Overall rating

Phillip arrived on time and quickly got to work diagnosing the issues we were having with our dishwasher. Some of the components had become misaligned, causing the dishwasher to stop working. Phillip took apart the dishwasher to get to the misaligned parts, explained what had caused the dishwasher to stop working, and the returned the parts to their correct alignment. For good measure, he also inspected the heating unit, control panel and fuse to ensure that the machine was in top condition. Phillip answered all of my questions thoroughly and explained everything he was doing throughout the service call. Phillip did an outstanding job and I'd gladly have him come back for future repairs.

James C,

Lillington, NC
Wonderful service
May 07, 2025
Overall rating

Paul was great! On time, friendly, and clearly answered my questions about my dryer. He was able to repair the issue and left me a happy customer.

Audra,

Porter, TX
Outstanding with communicating
May 07, 2025
Overall rating

Jason was extremely professional, and although the issue with my freezer could not be repaired, he was thorough. He communicated with me throughout the date of service and even waited on me to arrive home so that he could take a look.

Andrea C,

Merritt Island, FL
Repair man
May 07, 2025
Overall rating

Mr Moses is a excellent person knowledgeable. Did his job and mi washing machine is working

Robert,

Miami, FL
I have no idea what this is..
May 07, 2025
Overall rating

Ron was on time, pleasant and understood the problem. He helped us decide the best way to correct the problem, which was the first thing we talked about before he came. Very professional. And especially nice that he is a Steelers and Penn State fan also😃

David B,

Fort Myers, FL
Refrigerator
May 07, 2025
Overall rating

Respectful. Courteous. Prompt Knowledgeable

Annette M,

Northampton, PA
Help
May 07, 2025
Overall rating

Please send a copy of my receipt from April 29th service repair

Jean L,

Saxonburg, PA
Washing machine died.
May 07, 2025
Overall rating

Tech was pleasant and quick. Gave me lots of information.

Nancy C,

Irwin, PA
Roger
May 07, 2025
Overall rating

Roger is very knowledgeable and a highly qualified technician. He explains all the repairs that he has made. I hope that if we have any other issues with any of our appliances, Roger is the tech who services them. My husband and I have full trust in him. Thank you....

Pam Ballantine,

Peru, NY
Freezer
May 07, 2025
Overall rating

It did not take long to determine the compressor was bad. He gave me a quote on the spot.

Sheryl R,

Dewittville, NY