Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Joel is super
Very knowledgeable and polite. Definitely knew what he was doing. I'm signing up for another year warranty hoping to get him for any other of my needs on my refrigerator
Franklin S,
Syracuse, NYtechnician washer
Excellent Technician, I hope he never retires!! He is the best, very respectful in my home, there should be more like him.
Francine A,
Staten Island, NYElectric Range Repair
Ron was very professional & knowledgeable concerning the repair. He was very personable and answered any questions thus warranting an excellent rating.
John R,
Covington Twp, PABest service ever
Bernardo went above and beyond. Knowledgeable, friendly and professional. Thank you.
Ethan M,
Burbank, CARefrigerator repair
Justin was very knowledgeable as he was able to diagnose the issue quickly.
Jeff A,
Hickory, NCVery knowledgable
Juan arrived on time, checked out my 16-year-old stove/oven, and, though the news was not good, (replacement part no longer available) he gave me so much information about how to move forward that I didn't mind paying the mandatory fee for the visit.
Katy J,
Guaynabo, PRCompetent
Understands the technology and works efficiently. Was unwilling to mask while working on dryer but did agree to close the four and open the window. Masked when not working on the dryer
Kim A,
East Falmouth, MAProfessional delivery
Hector and his partner showed care in how they delivered my freezer. They were careful not to hang it into anything so as not to damage the freezer or my property. They were pleasant to talk to and answered any questions I had.
Andy S,
Wayne, NJRefrigerator repair
I was very pleased with Joes performance as a knowledgeable technician. The company he works for does not impress me! May 4 we waited all day for a technician to show up. We did receive notice a technician would be here on May 4 2026. No show no call! Soon after receive email to reschedule, like it is my fault. There's no way to speak with a live person to figure things out Recommendation ( your client service needs some major changes)
Albert D,
Otisfield, MEFixed the leak
Steve arrived on time. They identified the problem and corrected it. They were very polite and professional.
Larry B,
Delton, MI