Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

40.2K


Average Rating

4.8/5

Awesome job
June 10, 2025
Overall rating

Cody did a thorough job on diagnosing our washer. He was very knowledgeable on the repair of our washer. We would like to thank you, Cody for all of your help with our washer today. Great 👍 job, and a pat on the back.

Octavia B,

Bowling Green, KY
Don't know what you mean
June 10, 2025
Overall rating

Very professional& knowledgeable. Finished job in a timely manner didn't leave a mess

Reola Bradley,

Memphis, TN
Excellent Service
June 10, 2025
Overall rating

Bob was very thorough in his assessment of my washing machine. He explained and pointed out what the issues were. Unfortunately, the repair costs exceeded the value of the machine, but he gave me a coupon to BestBuy.

Anne C,

Swanzey, NH
The service was good
June 10, 2025
Overall rating

Samuel did an amazing job, very versatile grateful thank you

Annie J,

Tallahassee, FL
Great technician
June 10, 2025
Overall rating

Very pleasant, And explained everything we asked him about.. Thank you Hugo, blessings 🙏

Sylvia H,

El Paso, TX
Dryer
June 10, 2025
Overall rating

Timothy did a great job. Quick and efficient. He was in and out in about 30 minutes. Very respectful. Give this man a raise. Thank you.

Allison R,

Memphis, TN
Refrigerator diagnostics
June 10, 2025
Overall rating

Ed did a thorough job diagnosing the refrigerator while explaining what he was doing. I had already melted the ice accumulation around the condenser and the fan which had caused the original Er Ed error. Ed checked out the refrigerator at the control panel and determined the only issue was the need for some additional refrigerant. At this point we only have to wait a few hours for ice.

James J,

Windsor Locks, CT
Excellent
June 10, 2025
Overall rating

Very good technician….knowledgeable… on time … friendly and very neat appearance

Gail Leavitt,

Augusta, ME
Martin was great
June 10, 2025
Overall rating

Our technician, Martin, was able to help us over the phone although their service orders had a wrong address that I wasn't able to correct all day. I wasn't able to speak to a human until the service tech discovered the address wasn't correct. Excellent rating for Martin, the tech and very poor for communication thru the app.

Larry W,

Inez, TX
Gas dryer service
June 10, 2025
Overall rating

Brendan was professional and provided great service. He definitely knew his stuff!

Sharon T,

Endicott, NY
Kenmore Appliances Repair Reviews