Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Great professional appliance care!
May 20, 2025
Overall rating

I have peace of mind knowing my washer,dryer, stove & refrigerator are all serviced & running smoothly. Technician was informative , efficient & kind. Worth the reasonable cost.

Suzanne M,

Los Angeles, CA
Very professional!
May 20, 2025
Overall rating

Efrain was great. He was very courteous and professional. Great attitude.

Layne P,

Wauchula, FL
Thanks Roger
May 20, 2025
Overall rating

Roger is professional, knowledgeable and friendly.

Ruben P,

Mission Viejo, CA
Roy fixed it again!!
May 20, 2025
Overall rating

Roy is always pleasant and polite. Hopefully this will fix the ice maker!

Julia W,

Stockton, MO
Sears Repair for Refrigerator
May 20, 2025
Overall rating

Repair Rep very professional and customer oriented. He answered all questions and offered recommendations .

Bernard M,

Mount Kisco, NY
Prompt, Professional
May 20, 2025
Overall rating

Marcus was here earlier than we hoped. Very nice, knew his stuff and helped us file a claim with our home warranty.

Becky B,

Follansbee, WV
The Tech was great.
May 20, 2025
Overall rating

Daniel arrived on time and made the repair with the ordered parts. My complaint is with the support system. Trying to use the website to confirm something is a mess. Told me no service was scheduled with either of my two telephone numbers. Finally talked to a human who was nice but difficulty there too in confirming that my appointment today was on track. Such is the difficulty in dealing with a large corporation. Should be eaiser.

Robert M,

Kitty Hawk, NC
5
May 20, 2025
Overall rating

Excellent

David H,

Eden Prairie, MN
Great service
May 20, 2025
Overall rating

Knowledgeable and explained the problem as well as what the realistic options were.

Daniel F,

Kingman, AZ
Washing machine
May 20, 2025
Overall rating

Richard was quite professional and courteous. He came in and got right to work. On his first visit, he took the washing machine apart, looked at what was ordered and reordered the parts that did not arrive. My washing machine is working like new.

Cynthia P,

Salisbury, MD