Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Knowledgeable and friendly
May 30, 2025
Overall rating

Terence is a knowledgeable and very friendly customer service person. Although we declined the repair, he was very helpful.

Shannon P,

Morrisville, NC
Refrigerator Repair
May 30, 2025
Overall rating

Damien was very efficient and courteous. He explained what was happening and took the time to show me the problem all while being respectful. You need more repair people like him!!

Betty A,

Glenwood, IL
Ice maker wasn't working an Mark fixed it.
May 30, 2025
Overall rating

Mark G was very good at fixing the problem my refrigerator was having. I'm happy now.

Pamela M,

Hammond, IN
The most fantastic technician I've met!
May 30, 2025
Overall rating

It took Anthony hours to get the unit out of the kitchen cabinet and worked on it with utmost attention to details and with full discipline. The best!!

Sahba A,

San Francisco, CA
Excellent service!
May 30, 2025
Overall rating

Great communication. Went the extra mile. Very professional. Terrific service.

Heather N,

Okemos, MI
Service job
May 30, 2025
Overall rating

David was extremely polite and very helpful and got the job done. He was a great help. You have an excellent employee.

Kay T,

El Paso, TX
Review
May 30, 2025
Overall rating

Great technician

Jason S,

Cypress, TX
Sears has awesome technicians
May 30, 2025
Overall rating

Rudy was vary professional. He explained to me what was wrong with my washing machine. He was able to fix it immediately without needing to order parts. Thank you Sears for having wonderful technicians.

Sergio M,

Hammond, IN
Good job
May 30, 2025
Overall rating

This time everything went right got to text the night before got a text saying the gentleman was going to be here at 10:30 and the gentleman was here at 10:30 and did the job well I like the other eight times I sat here all day from 8:00 to 5:00 and no one came three out of those hey someone did come but the other five times no one came technician did his job well showed me what he did definitely a five-star

Frederick S,

Bloomingburg, NY
Great job
May 30, 2025
Overall rating

The staff was very patient and professional. They answered all my questions and worked in a timely manner.

Dilude H,

Cleveland, TN