Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Washer repair
May 19, 2025
Overall rating

Very nice and repaired washer. Very good customer service.

Melaine& H,

Byron, GA
Dryer repair
May 19, 2025
Overall rating

Did a good job and arrived on time. Was nice also

Linda T,

Corona, CA
Friendly and focused
May 19, 2025
Overall rating

Onyx was friendly and focused, and I appreciate him taking the time to explain what he worked on.

Janice C,

Millburn, NJ
Dish washer
May 19, 2025
Overall rating

Tech was great and was very informative and helped out with everything that was needed for the job and gave great advise for up keep of dishwasher and cleaning products to use in it.

Andrew F,

Yuma, AZ
Technical
May 19, 2025
Overall rating

Joseph was very efficient, kind and respectful. He did a great job.

Diane S,

Carson City, NV
Thank you very much Edwin! :)
May 19, 2025
Overall rating

Thank goodness for Edwin he is AWESOME! :) I had to rescheduled 5x from 02/07/2025 until today 05/19/2025. Plus my warranty expired Oct. 2025. I'm thinking if I should extend or NOT the warranty. WE DO NOT receive good customers service which is NOT Edwin's fault. Sears Home Services should hire more Technician to Accommodate Good Customer Service. Aloha! :)

PS,

Waipahu, HI
Washer repair
May 19, 2025
Overall rating

Great service. Took care of the issue and advised.

Leslie M,

Painesville, OH
Technician Review
May 19, 2025
Overall rating

Eddie was very professional and very customer service friendly. Deserves a 5 star rating

Roland J,

San Antonio, TX
Very nice
May 19, 2025
Overall rating

Scott was really nice . He came here fast and helped with explaining the issue with my washer. I would definitely use sears home services again ! Scott deserves 10 out of 10 stars !!

Laurie G,

Reisterstown, MD
Quick Appointment Schedule Immediate Problem Diagnosis
May 19, 2025
Overall rating

Nazim arrived as planned. He quickly identified the problem. Then helped me source a replacement appliance. Professional and friendly.

John B,

Mamaroneck, NY