Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Best Service!
May 23, 2025
Overall rating

He took care to find out in advance what part or parts he would need to bring. He arrived on time and serviced the refrigerator quickly.

Gerly A,

Deerfield Beach, FL
A lot of hot air!!!
May 23, 2025
Overall rating

Vic is amazing! He was able to troubleshoot and fixed my dryer vent connection issue in no time! He showed me what I did wrong when attaching the vent hose to the dryer. Once the issue was resolved, Vic gave me some tips to prevent the issue from recurring and timeliness for to have my dryer serviced. I would highly recommend Vic to service your dryer.

Rayshawnda D,

Forney, TX
Great employee
May 23, 2025
Overall rating

Osahon was very prompt & give play by play of what he was doing and what needed to be done.

Latasha D,

Brooklyn, NY
Freezer Repair
May 23, 2025
Overall rating

Thomas was on time and extremely knowledgeable of our product. Diagnosed problem quickly. Unfortunately it was a problem that wasn't cost effective to repair. I highly recommend Thomas

William M,

Myrtle Beach, SC
Cornelius gives repairman a great name.
May 22, 2025
Overall rating

Cornelius was personable, easy going, knew what was needed to be done after looking at the washer and did the repair. He ran the washer to double check there was other problem too. I would always want him to assist with my appliances.

Sharon K,

Honolulu, HI
Professional and courteous technician
May 22, 2025
Overall rating

After ridiculous quote of over $800 to repair, purchased a new one for a couple hundred more.

Craig M,

Aiea, HI
Very knowledgeable
May 22, 2025
Overall rating

Very pleasant

Karen Van Moorsel,

Whittier, CA
Excellent Service!
May 22, 2025
Overall rating

Richard did an excellent job servicing my Kenmore dryer. The belt needed to be replaced. He completed the job in 40 minutes and left the workspace clean. He was also good about alerting me regarding his arrival.

Jan J,

Fort Washington, MD
Great customer service and a friendly repairman!!
May 22, 2025
Overall rating

Wow! Jeffery was exceptional! Had everything he needed and was very informative about our 10+ year old washer. Thank you Jeffery! You saved us money and time from getting a new one. Glad we went with our instincts and gave them a try because like Jeffery said, they don't make them like that any more! 10/10!

Ms L,

Chester, IL
Great professional service
May 22, 2025
Overall rating

I appreciate the professionalism shown by Calvin. He listened with concern to the problem situation and responded promptly showing expertise that I did not experience with Peter who came to work on the same appliance previously. Congratulations, Calvin, for a job well done!!

Gordon Davis,

Perry, GA