Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Very professional HVAC Technician
June 05, 2025
Overall rating

He was very knowledgeable and professional. He got my AC unit up and running. We felt at ease with his excellence.

Deborah D,

Bay Point, CA
Refrigerator repair
June 05, 2025
Overall rating

My refrigerator stopped working. I was pleased to get an appt for the same day I called. Harlen arrived on time, was very professional, friendly, helpful and informative. Am pleased with the quality of service.

James A,

Glendale, NY
Refrigerator repair
June 05, 2025
Overall rating

Arrived when he said he would arrive, was polite and knowledgeable, didn't make a massive mess and was able to replace the defective part in my old refrigerator.

Deb M,

Slatington, PA
Very helpful
June 05, 2025
Overall rating

He was very friendly and helpful. When I told him the repair cost was too high and that I would be buying a new one, he recommended some brands. I was very grateful for his recommendations.

Carla B,

Crofton, MD
A pleasant experience
June 05, 2025
Overall rating

The experience was quick and informative. All in all a job well done. The AI could use some help.

Orie,

Cheyenne, WY
Very professional
June 05, 2025
Overall rating

He did his job and moved on. No problems.

Janelle D,

Fresno, CA
Washer diagnostic
June 05, 2025
Overall rating

Mission completed

Barbara B,

Huntingdon, PA
fast and curtious
June 05, 2025
Overall rating

Tecnician arrived on time explained what was happening and fixed the issue quickly. Tecnician was very nice and friendly.

Jerry K,

Vero Beach, FL
Great technician, terrible service AI calls
June 05, 2025
Overall rating

Technician was great but he was the 3rd to work on the dryer in 3 days. AI calls were disgusting...not helpful and rude. The computer raised is volume and kept repeating the same statement that didn't answer the question. Because of call service, I will never use Sears again.

Elizabeth S,

Bellaire, TX
Knowledgeable!
June 05, 2025
Overall rating

It is aways nice to get a person who knows what he is talking about.

Wes R,

North Port, FL