Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Washer repair
The technician was very helpful! I would have loved to speak to a person when I called to make the appointment.
Jean G,
Brigantine, NJLouis
He the best technician I have had thru Sears! He's very knowledgeable!
Ken K,
Fulshear, TXGreat dryer repair
Technician was thorough, competent, professional cleaned up after himself explained what he was doing just what I would've liked with a technician
Linda K,
Lakeport, CAGreat
Alfredo was very professional & proficient. He provided excellent work & cleaned up after the work was completed. Your company is very lucky to have such a professional like Alfredo!
Gerardo A,
El Paso, TXrefrilidgerator repair
Good job did repair courteous did efficiently put on booties as requested
Tracy F,
Brooklyn, NYEileen m
Hector was on time, polite and explained everything he was doing. A very positive experience
Eileen M,
Williston Park, NYDwight S. -- 400 Fairway Vw
Dwight was professional. courteous, accommodating, and knowledgeable. He delivered the bad news that the microwave could not be repaired because a part needed was no longer available, and was forthright about it which was appreciated. He spent time trying to locate the missing part before concluding it was not longer available. He moved the broken microwave to my garage which was also appreciated. I was disappointed but do not fault Dwight. The first repairman who came on 4.29.25 should have told me that it could not be repaired. But in fairness to the original repairman, he did tell me he was not sure he could get one of the parts. When the parts box arrived at my home, I had no way of knowing that it did not include all of the needed parts.
Barbara C,
Chagrin Falls, OHOutstanding
Outstanding
David W,
Chicago, ILMicah
Was the best that has ever come to home for repairs.
Mike R,
Flower Mound, TXGreat service but get the technicians name correct.
The repair technician did a great job but at least get his name correct it certainly is not as stated. Also I have been receiving at least 2 e mails a day with your promotions and offer of additional services, including the day prior and day of the service which was quite unnecessary nor wanted. Also when responding to your e mail promotions including this one I get a pop up warning that your web site is not secure.
Peter O,
Florence, OR