Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great service
June 09, 2025
Overall rating

Dino was professional, provided detailed information on our issue. Will look forward to working with him in the future.

Bob O,

West Dundee, IL
Fixed my freezer fan
June 09, 2025
Overall rating

He did a great job! He was fast and efficient.

Erin C,

Richmond, TX
Repair diagnostics
June 09, 2025
Overall rating

Perfect service and very knowledgeable unlike the hacks at Mr. Appliance.

James S,

Vandalia, OH
Washer repair by Walton
June 09, 2025
Overall rating

Walton was able to fix my washer, something I had waited six weeks and seven prior scheduled service calls for. He took the initiative to personally re-order the needed belt and installed it in a few minutes. Many thanks, Walton!

Carolyn B,

Hyattsville, MD
sears home services
June 09, 2025
Overall rating

technician did an excellent job and was very friendly and professional

Linda G,

Chattanooga, TN
Dryer repair
June 09, 2025
Overall rating

Anthony arrived in a timely manner and followed my instructions on where to park. He worked quickly after explaining what he was going to do. After completing the repair he gave me tips for keeping my washer and dryer well maintained. Anthony provided a great professional service and even cleaned up afterwards. Thank you so much Anthony!

StHill,

La Mesa, CA
Very efficient repair of dish washer
June 09, 2025
Overall rating

Excellent response!! Made work request late Sunday evening and had a response Monday morning and had the work completed by 11:30am Monday. Had the part in his truck. I would highly recommend Bernard for any appliance repair.

Paul M,

Big Flats, NY
Fix dryer hose. Continued appointment.
June 09, 2025
Overall rating

He fixed, I hope. So far no leak from dryer hose.

Carolyn C,

Westerville, OH
Wonderful
June 09, 2025
Overall rating

Hector was so friendly pleasant, a very hard worker. And he calmed me down when I was upset that my warranty was not being found and that no live person was answering any of the telephone calls. Your whole experience with a computer and telephone calls. Surely needs to be upgraded. I've never been so frustrated and my whole entire life. Having to go through all of this, and that's not saying very much for the company.

Susan P,

Flagler Beach, FL
Great service
June 09, 2025
Overall rating

Tadd did an inspection on my washer/dryer that went well and i was i well informed along the way. My refrigerator was diagnosed with options given- and all the information I needed to determine whether to repair or replace. Excellent service- professional, friendly and knowledgeable!!

Lisa E,

Vestal, NY