Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Good job
May 30, 2025
Overall rating

This time everything went right got to text the night before got a text saying the gentleman was going to be here at 10:30 and the gentleman was here at 10:30 and did the job well I like the other eight times I sat here all day from 8:00 to 5:00 and no one came three out of those hey someone did come but the other five times no one came technician did his job well showed me what he did definitely a five-star

Frederick S,

Bloomingburg, NY
Great job
May 30, 2025
Overall rating

The staff was very patient and professional. They answered all my questions and worked in a timely manner.

Dilude H,

Cleveland, TN
Microwave
May 30, 2025
Overall rating

Excellent

Rhonda B,

Dexter, MO
Leaking fridge
May 30, 2025
Overall rating

Awesome to work with, got the job done quickly !

Tiago Vaz,

Goose Creek, SC
Frig repair
May 30, 2025
Overall rating

Jim is always professional and knowledgeable. He repair another refrigerator for a year ago.

Bruna D,

Union Beach, NJ
Awesome
May 30, 2025
Overall rating

He was very courteous and informative of our range problem.

Jolene M,

Pueblo, CO
Pleasant and knowledgeable
May 29, 2025
Overall rating

Although the automated system had canceled the appointment for the third time, Ovik called and kept the appointment. He apologized for the malfunctioning automated system and got to work. He had the part that was needed and fixed the problem. Because of Ovik's service I will consider renewing the maintenance agreement with Sears.

Susana G,

Sun Valley, CA
Microwave repair
May 29, 2025
Overall rating

Alvin was friendly and knowledgeable. Showed me what was wrong and answered my questions. I asked him some unrelated questions about another appliance and he help with those.

Linda N,

Lafayette, CA
Excellent
May 29, 2025
Overall rating

Earlier than expected but got in and out. Easy overall experience.

Jessica M,

Ridgecrest, CA
Best technician ever
May 29, 2025
Overall rating

Justine is knowledgeable and explains what the problem is and how he will fix it. He also goes above & beyond, vacuuming up all the lint and dog hair within my dryer without being asked. I'm always pleased with his service & always happy when he answers my work requests.

Mary C,

Long Beach, CA