Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Awesome
May 30, 2025
Overall rating

He was very courteous and informative of our range problem.

Jolene M,

Pueblo, CO
Pleasant and knowledgeable
May 29, 2025
Overall rating

Although the automated system had canceled the appointment for the third time, Ovik called and kept the appointment. He apologized for the malfunctioning automated system and got to work. He had the part that was needed and fixed the problem. Because of Ovik's service I will consider renewing the maintenance agreement with Sears.

Susana G,

Sun Valley, CA
Microwave repair
May 29, 2025
Overall rating

Alvin was friendly and knowledgeable. Showed me what was wrong and answered my questions. I asked him some unrelated questions about another appliance and he help with those.

Linda N,

Lafayette, CA
Excellent
May 29, 2025
Overall rating

Earlier than expected but got in and out. Easy overall experience.

Jessica M,

Ridgecrest, CA
Best technician ever
May 29, 2025
Overall rating

Justine is knowledgeable and explains what the problem is and how he will fix it. He also goes above & beyond, vacuuming up all the lint and dog hair within my dryer without being asked. I'm always pleased with his service & always happy when he answers my work requests.

Mary C,

Long Beach, CA
Kelvin was prompt, professional,courteous & fixed the dryer.
May 29, 2025
Overall rating

Great experience! Kelvin resolved my issue with my dryer. He was prompt, professional, courteous and very knowledgeable of the issue! Thank you!

Linda W,

Houston, TX
Great customer service
May 29, 2025
Overall rating

Paul is always in a great mood and nice as can be and provides excellent customer service. He engages with the customer so the experience is not awkward. Does great work and finishes the job and cleans up after himself. Great experiences on multiple occasions.

Tiffany P,

Cheyenne, WY
Good service
May 29, 2025
Overall rating

Daniel was kind and helpful in the process of diagnosing our dryer.

Lara C,

Portland, OR
Entertaining, Knowledgeable, Cordial, Professional
May 29, 2025
Overall rating

Eric reviewed the problem, identified a solution, took care of the issue and left! Great experience!

R S,

Camden, SC
Fixing ice machine
May 29, 2025
Overall rating

Very knowledgeable, very professional

Jose G,

Alice, TX