Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Peter & Ray were great
But, your text site needs to be clearer. I waited at home for a technician to come on the 13th, and it wasn't until 5pm when I called to find out why he hadn't arrived, that I found out the appointment had been canceled.
Valley P,
La Mesa, CAService review
Casey was thorough, shared a lot of helpful information, and finished the service quickly.
Bob W,
Colo Spgs, COService on my electric dryer
It seems Michael the technician resolved the problem so far so good Thank you for the service Michael. I appreciate you. I hope it stays fixed.
Karen& B,
Aurora, COGreat service!
Thomas quickly diagnosed the problem with our washer and got it working as good as new!
Stephen R,
Kansas City, MORefrigerator
The only service repairman that knows his job. Simply wonderful service.
Gwyn Mazzri,
Las Vegas, NVDryer
Luis may have saved our lives. He found that our dryer was installed with wiring that could have caused a fire. He repaired the wiring and made sure it was safe and working properly. Thank you!
Patricia S,
Waco, TXGreat service technician but HORRIBLE AI customer service
Sears has awesome technicians!! However, customer service is absolutely horrible! Their AI technology is impossible to use and appointments are changed randomly with no explanation. I will not be using their services anymore.
Maralynn,
Vail, AZRefrigerator technician
Technician was professional, polite, knowledgeable and has great customer service. I was very happy with his service, I rate him a 5 out of 5.
Silvia B.,
Sacramento, CAQuick and Correct
The original repair did not work. The second repair ran out of time. Three was the charm. William worked quickly to cut out and replace the blocked tubing and double checking that line was free of any other obstruction. The refrigerator is now cooling down.
John J,
Livonia, MIMr. Thomas W. Repair man
He was very professional and friendly! He explained what the problem I was experiencing!
Barbara W,
Detroit, MI