Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Dryer repair
April 21, 2026
Overall rating

I was completely satisfied with the technicians and his assistant. They were polite, and you stole all the parts and cleaned up after the sale. I was completely satisfied with their service.

Marvel L,

Los Angeles, CA
Great!
April 21, 2026
Overall rating

Expensive service call, but the washer didn't work without it. :) Serviceman Joel was polite, professional and honest. Thank you.

Lynn R,

Cottonwood, AZ
Chuck
April 21, 2026
Overall rating

Ralph is always very knowledgeable and does great work. Very efficient.

Charles M,

Pueblo, CO
Excellent work
April 21, 2026
Overall rating

Sure a nice tech Going way beyond to complete my job And clean up during and after the repair was completed He needs a pay increase Polite kind knowledgeable Just a tp notch job Thank you

Charles H,

Livonia, MI
Great service and advice!
April 21, 2026
Overall rating

Don is not only extremely knowledgeable about all appliances, but one of the nicest people I have ever met. I am so glad I chose Sears Home Services to help me! Thank you,

Barbara Z,

Bellingham, WA
Washer repair
April 21, 2026
Overall rating

Ali was great. Service AI scheduling, however, sucks. Need a better system. I lost 2 days of work with " no show" technicians and then another full day waiting from "8-5". Ali came at 3:30. Richard Warren Sears would be horrified at this poor customer service.

Lea H,

Baltimore, MD
David M
April 21, 2026
Overall rating

Very pleasant and informative. Explained things thoroughly. Would recommend him if possible.

Sylvia O,

Corona, CA
Dryer repair
April 21, 2026
Overall rating

Mark was very efficient and helpful. Very polite and friendly. Appreciated his service.

Deborah S,

Boise, ID
Repaired fridge
April 21, 2026
Overall rating

Abel was quick, proficient and professional when repairing my refrigerator that has been not working correctly for over six months

Lee D,

Santa Fe, TX
Master repairman!
April 21, 2026
Overall rating

Wonderful service. So professional! Respectful and knowledgeable. Kept me informed of the issue

Sharla B,

Santa Monica, CA