Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Washer
Mark did an exceptional job. Work was done in a timely manner and everything was cleaned up. However, your scheduling needs a big time overhaul. I was originally scheduled for Monday and was bumped and never received a text or email even though number was on file. I was not rescheduled for the next day but Saturday. Everything is automated and had to call warranty dept to finally speak to someone who transferred to a live person. Schedule was changed to Thursday instead but I could not do that online. The girl I spoke with was able to do it. In all my years of dealing with service calls from Sears, I have Never had such a bad experience with getting someone out to fix the appliance.
Suzanne H,
Oak Forest, ILEfficient
Arrived on time and was able to get the job completed.
Gary K,
Los Angeles, CAGreat job, Clay!
Clay was able to repair my dryer in a very timely manner. He was pleasant and efficient. Thanks a lot.
Bonnie L,
Imperial, MOWasher technician
Hector was on time and very thorough, knowledgeable and courteous.
Christopher L,
West Hempstead, NYProfesional Job
Sears Home Services provide excellent service from the time my appointment was made to the moment the technician left. Professional and friendly people who come ready and focused on completing the job with minimal interruptions to the customers daily activities.
George Villa,
Miami, FLAwesome
Arbeen was very knowledgeable. Very professional. He explained things to me that I didn't know.
Ayn B,
Revere, MAGreat Customer Service
Mario is very personable and friendly, and he has never failed us yet in getting any of our appliances fixed.
Richard S,
Grand Blanc, MIVery professional HVAC Technician
He was very knowledgeable and professional. He got my AC unit up and running. We felt at ease with his excellence.
Deborah D,
Bay Point, CARefrigerator repair
My refrigerator stopped working. I was pleased to get an appt for the same day I called. Harlen arrived on time, was very professional, friendly, helpful and informative. Am pleased with the quality of service.
James A,
Glendale, NYRefrigerator repair
Arrived when he said he would arrive, was polite and knowledgeable, didn't make a massive mess and was able to replace the defective part in my old refrigerator.
Deb M,
Slatington, PA