Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great service
The technician was knowledgeable, professional, and courteous. He quickly fixed my fridge and restored it to working condition.
Careline R,
Margate, FLDishwasher assessment
Lorenzo was punctual, professional, informative and thorough. Thank you very much.
Jane Q,
Campbell, CABest technician I have ever had
Christopher was clearly knowledgeable and diagnosed the issues with our dishwasher very quickly. He also was professional and took the time needed to answer every question we had. You're quite frankly lucky to have him.
Michael S,
Carterville, ILdryer repair
Rickey was friendly, skilled, and efficient. I assume the repair will last!
Brian B,
Brookline, MARefrigerator service
Best experience I have had with friendly and professional service 👍
Tom W,
Yuma, AZGreat service
David was great! So thorough. Highly recommend use this service
Melanie N,
Highland, UTRefrigerator back on line
After arriving it only took about an hour for him to put fridge together with new parts and see that it was charging properly. Back in business today! Thank you Anthony.
William D,
Chester, VARefer repair
Jake is very qualified and preformed excellently. I rate him a 5...
Stephen E,
Star, IDHe did what the other Techs could not
My dishwasher leaked back in 2/24/25. Several techs and 18 appointments later it seems it is fixed. I was stood up by the techs TEN (10) times. This is the result of sears home services being taken over by transform. From excellent service to poor service. They did not call or email me with updates as sears used to do. Kyron is not like the rest, he actually cares and knows his craft. I will always ask for him in the future. Kyron is a 5 star tech working for a 1 star company. I used to rave great 5 star reviews for sears home service, but now I just cus every time they stand me up. Will I renew my contract, (after over 30 years)? Nope. That is, unless they get their act together. Otherwise I will shop their competitors', or just start repairing my own appliances. I can do the same crapy job they have been doing. Kyron does a great job, he is in a league of his own.
Vincent C,
Long Branch, NJ??
We were extremely happy with Robert! Dealing with Sears Home Services not so much. The process took weeks to determine we need new washer and dryer.
Gregory S,
Lakeville, MN