Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Oven repair
Joseph was very knowledgeable and knew what the problem was. He explained how the device functioned and showed me what the issue was.
Joey B,
Metairie, LARATING FOR TOM
Tom is top notch! He was very thorough, very personable and addressed our washer and dryer concerns. He surly deserves the best pay for his knowledge and his attention to details. Thanks Tom!
Robert J,
Kankakee, ILSears Preventative Maintenance Check
Technician who serviced our refrigerator was timely, knowledgeable, and courteous. The only thing that could be improved would be for Sears to provide an option to schedule a service call with a little more granularity. When the only option provided is to schedule the call for a 8 AM to 5 PM window, it's impossible for a customer to plan any other activities away from home for that day. Customers should not be forced to sit home all day waiting for a service tech to arrive. Providing an option to easily schedule a service call for a two hour window or a four hour window instead of an all day window would significantly improve the customer experience.
Joseph M,
Saint Paul, MNWasher repair
Anthony did an excellent job. Very professional. He cleaned up after he was done.
George I,
Boerne, TXIf I could give Mark a 10 I would!
I wish Mark could do all my repairs for all our appliances etc. He's helpful resourceful kind patient and super efficient.
Gwen H,
Pasadena, CAGreat Service at Good Price
My repair tech Conrad was excellent! He gave us a 1 hr heads up before arriving. He was professional and courteous and quickly found the problem with our beloved Kenmore dryer (oldie but goodie). After giving a decent price and option to clean/remove lint within dryer which we took advantage of fixed dryer promptly and was on his way. Thank you so much Conrad! 5 Stars!!!
Vin T,
Folsom, CAStellar Service
Nick correctly diagnosed the problem with my washer on his first visit, ordered the needed part and completed the job expertly. He is an experienced, knowledgeable technician and it shows.
Michelle M,
Newark, NJwasher repair
Very polite and professional. He explained all options and the cost of everything.
Paul M,
Granada Hills, CAGreat Service
Armando was very perrsonable. He was knowledgeable and gave helpful advice.
Judy L,
San Diego, CAAmazing Service
Very knowledgeable and professional and helpful. Would highly recommend to anyonr
James S,
Jackson, NJ