Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Washer repair by Walton
Walton was able to fix my washer, something I had waited six weeks and seven prior scheduled service calls for. He took the initiative to personally re-order the needed belt and installed it in a few minutes. Many thanks, Walton!
Carolyn B,
Hyattsville, MDsears home services
technician did an excellent job and was very friendly and professional
Linda G,
Chattanooga, TNDryer repair
Anthony arrived in a timely manner and followed my instructions on where to park. He worked quickly after explaining what he was going to do. After completing the repair he gave me tips for keeping my washer and dryer well maintained. Anthony provided a great professional service and even cleaned up afterwards. Thank you so much Anthony!
StHill,
La Mesa, CAVery efficient repair of dish washer
Excellent response!! Made work request late Sunday evening and had a response Monday morning and had the work completed by 11:30am Monday. Had the part in his truck. I would highly recommend Bernard for any appliance repair.
Paul M,
Big Flats, NYFix dryer hose. Continued appointment.
He fixed, I hope. So far no leak from dryer hose.
Carolyn C,
Westerville, OHWonderful
Hector was so friendly pleasant, a very hard worker. And he calmed me down when I was upset that my warranty was not being found and that no live person was answering any of the telephone calls. Your whole experience with a computer and telephone calls. Surely needs to be upgraded. I've never been so frustrated and my whole entire life. Having to go through all of this, and that's not saying very much for the company.
Susan P,
Flagler Beach, FLGreat service
Tadd did an inspection on my washer/dryer that went well and i was i well informed along the way. My refrigerator was diagnosed with options given- and all the information I needed to determine whether to repair or replace. Excellent service- professional, friendly and knowledgeable!!
Lisa E,
Vestal, NYTechnician
Assertive and respectful. Very patient with customer. Explained the issue and resolution very clearly
Militza P,
San Juan, PRReview
Tech was here today, installed new parts as required. What do I do if refrigerator doesn't reset to proper operating temperature? As tech said it will take 24 hours before unit will be usable?
Bart N,
West Caldwell, NJExcellent
Eduardo was not knowledgeable and make it look easy. He was friendly and pleased with the service.
Louis R,
Summerfield, FL