Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

five stars
June 09, 2025
Overall rating

Darius , was very helpful in getting me my service call done today. Your automate system is the worse that I have ever encounter. The system doesn't allow for custom to speak to a person. Please get a better system in place. I can close today to cancel my contract with sears Home services.

Angela G,

Cortlandt Manor, NY
Service for water heater not working
June 09, 2025
Overall rating

The technician was extremely friendly, pleasant, professional, knowledgeable and efficient. He tried valiantly to get water heater to ignite, four times. He explained our options thoroughly. Very good experience. I recommend him highly.

Alicia J,

Alsip, IL
Sears Appliance Repair
June 09, 2025
Overall rating

Seear was here same day I phoned. He was pleasant and efficient. Thanks!

Sandy M,

Gainesville, VA
Air conditioning
June 09, 2025
Overall rating

Great service technician

Lillie M,

Jackson, MS
Switch replacement
June 09, 2025
Overall rating

Michael was an excellent technician. He arrived punctually kept in contact with us as he was traveling to let us know what time he would arrive. Did an excellent job on our stove was able to switch out the bad switch. Very personable and informative and knowledgeable.

Donna C,

Coventry, RI
Excellent service!
June 09, 2025
Overall rating

David was very thorough checking my washing machine and left it like new! He's very friendly and courteous. A great representative for Sears!

Viv C,

Ogdensburg, NJ
Evaporated cooler
June 09, 2025
Overall rating

The guy came out he did everything thorough he got it running right he made sure everything was up to par. Make sure it checked everything to make sure everything's working properly very friendly very polite. He was very awesome.

Bea P,

Aurora, CO
James
June 09, 2025
Overall rating

James was very nice and knowledgeable Knew what he was doing rate him a 5

Katie R,

Burlington, NC
5 star
June 09, 2025
Overall rating

Extremely knowledgeable, knows what he is doing, excellent worker of skills.

Kim B,

New York, NY
Washer repair
June 09, 2025
Overall rating

All fixed the repairman was polite and efficient. But I hate AI

Connie A,

Amarillo, TX